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Reviews (58)
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All reviewsindoor poolbedroom apartmentplenty of closet spacefull kitchenan extended stayhome from homebusiness centercomplimentary coffeehouse keepingfront deskcentral parknew yorkwithin walking distancetimes squareloungeavenuefurnishings
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Reviewed 10 January 2018

All that we love on city trips with our kids was there! It just felt like home every time we would come back from long days outside in the cold. Also the staff was just great: they helped us, welcomed us every time you go in or out, it makes you feel confortable, have a little chat on your way out or in: very friendly place. Again it helps making you feel at home. Would definitely stay there when back in NY. Thank you for making our trip so special!

  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Katmich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2018 via mobile

My family (2 adults and one child) stayed at AKA for a week in early Jan 18 in a one bedroom suite - which we used as our base during our stay in New York.

The suite was larger than expected and was decorated nicely (classic modern). We had what appeared to be new and modern appliances throughout the suite (from the kitchen to the bathroom) which only enhanced the stay. Loved the linen they used on the beds and the beds themselves - not too firm, not too soft!

We managed to make use of the gym which had all of the amenaties you need for a workout, the laundry facilities (huge new washers and dryers that were free to use) and the lovely lounge area near the lobby that you could sit by the fire after a day out walking around town.

Would have to say though, the concierge team were brilliant!! They couldn’t do enough to help us with any and all queries we had and were always welcoming faces when we returned to our home away from home each day.

Thank you AKA - we will be back again!!!

Stayed: January 2018, travelled with family
Thank Paige L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018 via mobile

We stayed for a week over new years eve. Arrived early and our bags were looked after before our apartment was ready. Although no tag was given to us and when we returned the bags were in the same place so not sure they were moved at all. The staff at the front desk were very helpful and polite throughout our stay. In the lobby next to the bar you can get complimentary coffee and tea for most of the day. Although no food or snacks are provided. The lounge is nice and cosy with a fire and the cinema looked great but we didn't use it.

We stayed on the 14th floor. I was surprised to find no information at all in the room. I realise this is a managed service apartment and not a hotel but some general info about the room and facilities and maybe the surrounding area would have helped. Everything in the room was great. Comfy bed, great shower, kitchen with everything you need. We had issues with the thermostat that sometimes had a mind of it's own and would stick heating or cooling rather than going to the temperature we set. Also the window in the living area where the sofa was had a bad draft so we plugged it with a towel. I know it was very cold but didn't expect to have to do this with the cost if the room. The pool was also far too cold and we couldn't stay in it for too long, not that we really wanted to but was hoping to relax for a short while before going out.

The hotel is a 10 minute walk from 5th avenue and central park. Very central and easy to walk to a number of subway stations on Lexington avenue. 1st avenue also has a supermarket right on the corner of 56th, 2 minute walk and you can go grab groceries. Overall very happy with our stay. Only a few minor issues that didn't merit a maximum score.

Stayed: January 2018, travelled as a couple
Thank JayJones89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017 via mobile

Great property, excellent location. We reserved a 1 bedroom apartment but we were upgraded to the penthouse!! Very lucky but all rooms in this property are great. We were looking for something with a kitchen. Staff are super friendly and helpful, there is a good gym and an indoor pool. Great place to base yourself in NY particularly for a longer stay.

Stayed: October 2017, travelled as a couple
Thank Melinda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany F, Manager at AKA Sutton Place, responded to this reviewResponded 2 November 2017

Dear Melinda,

We are so pleased to hear that you had a memorable experience at AKA Sutton Place! It was an honor to host you for your honeymoon. We look forward to welcoming you back for future visits to New York!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2017

Wonderful location, quiet side street off 1st Ave, decent restaurants close by-especially liked the bagel place on the corner. And, within walking distance of Central Park. We had a comfortable suite-including a full kitchen and adequate bath.Hotelhas a small, but pleasant lobby area with bar after 4 PM. We had everything we needed.
However, the attraction at AKA Sutton Place is the staff. To a person we were treated well, almost like family, always with genuine care and concern. Looking forward to our next visit.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank RichDowns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethany F, Manager at AKA Sutton Place, responded to this reviewResponded 18 October 2017

Hello Mr. Downs!
We are delighted that you enjoyed your stay at AKA Sutton Place and hope you return and choose to stay with us again in the future!
Sincerely,
AKA SUTTON PLACE Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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