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“Clean and Convenient”

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Holiday Inn Express New York City Times Square
Ranked #288 of 473 Hotels in New York City
Reviewed 25 April 2012

When in the city I spend little time in the hotel I am staying at so the purpose and price of this hotel served my needs well. I have found Holiday Inn Express to be a great and reliable hotel chain. The location for this hotel is extremely convenient to Lincoln Tunnel, Times Square, Theater District and The Port Authority Subway entrance. The rooms are no frills, yet clean and updated. The mattress and pillows were comfortable and the heat/cooling controls were convenient and worked well. I did not have the breakfast as the line was too long, however I did notice there was not much fruit left around 8:30am. The hotel does not have it's own parking, but just around the corner is the Peach Parking garage (enter through port authority) at around $33.00 per day, which is a fair price for the city. I would highly recommend this hotel for someone looking for an affordable place to sleep while spending time in the city!

Room Tip: Request a low floor if waiting time for elevators are an issue.
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  • Stayed: April 2012, travelled with friends
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Thank SeanOrcutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this reviewResponded 28 April 2012

Hi Sean! Thank you for your review and recommendation! We really appreciate you choosing our hotel for your accommodation needs. We apologize for the long lines in our breakfast area. We know that it tends to get a little busy around the last hour of breakfast, but hopefully you can enjoy it next time you stay with us! Thanks again and we wish you safe travels!

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1,317 - 1,321 of 2,235 reviews

Reviewed 24 April 2012

Overall a good experience - great location, comfortable rooms (although certainly not where you'd come for the views), gym was being renovated - but the staff were very helpful by offering me access to the Candlewood suites gym next door. What made it a good experience was the staff and levels of service... very supportive, pro-active and courteous. Great breakfast too.

  • Stayed: April 2012, travelled on business
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Thank MarcHildreth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this reviewResponded 26 April 2012

Mr. Hildreth,

Thank you for taking the time to share your experience with us! We really appreciate your feedback and hope that other travelers will benefit from your comments. We are honored that you chose to redeem your reward nights with us and we hope that everything exceeded your expectations. Our Priority Club members are our most important guests and we make sure to go out of our way to ensure their time with us is memorable. Thank you for staying with us and we hope to have you back again soon! Safe travels!

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Reviewed 24 April 2012

We usually wudnt stay at a budget hotel when we're on holiday, but this one really surprised us! So clean, no noise in the corridors and the location is to die for! We were staying practically 3 minutes walk to the main times square, 1 minute to the port authority bus station (really handy and you can save loads instead of taxis and so easy to use!) at the end of the day new York is a city that never sleeps so why stay at an expensive hotel when u just wanna sleep. But when your here it's hard to sleep. Well done holiday inn express!

  • Stayed: November 2011
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Thank rammittu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this reviewResponded 25 April 2012

Thank you so much for your review! We are delighted that you gave us a chance and that we were able to exceed your expectations. It’s great that our location was so convenient for all of your activities. We’re happy that you enjoyed your time here in New York. Thanks again for the kind feedback and we hope to have you stay with us again soon!

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Reviewed 23 April 2012

Excellent hotel, everything we hoped for for the price. Room was easily big enough for 4 adults and had everything we needed. 28th floor room but no problem with the lift as we were up early and often back latish. Very quiet. Staff were very friendly and helpful. Breakfast was excellent, especialy the pancake maker! Again, because we were up early we often came down as breakfast room opened so no queues at all. About 10 minutes walk from the centre of Times Square (heading north) or 34th Street and Penn Station (heading south). Free use of computers in the hotel and free WiFi.

  • Stayed: April 2012, travelled with family
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Thank Vicky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this reviewResponded 24 April 2012

Hi Vicky! Thank you for the great and generous review of our hotel! We are so happy that you enjoyed your stay with us and your visit to NYC. It really seems like you are an experienced traveler, so we hope that everything about our hotel exceeded your expectations. If this was your first stay with us, we certainly hope it won’t be the last. We look forward to seeing you again soon! Cheers!

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Reviewed 22 April 2012

I had a look at reviews online before arriving and wasn't expecting much as some of the were pretty negavtive. However, I found it promising that the manager took the time to reply to every message! I've been to NYC twice before and we stayed at The Manhattan Central (A lot more expensive) and to be honest I found the service/accomodation at the Holiday Inn Express much better! We arrived at the hotel before check in time and the concierge took our cases while we began exploring. First impressions are everything and my first impression was excellent! Reception staff were so welcoming and extremely polite - Nothing was too much for them! Our room was on the 14th floor and was IMMACULATE. We had our rooms cleaned everyday and fresh towels left. The rooms were basic but to be honest if your in NYC - how long are you expecting to spend in the room? Beds are massive and far too comfy! Excellent location literally a 5 minute walk from Times Square and plenty of good restaraunts close by. Yes, the lifts did take a little while but the longest we ever waited was 9 minutes which wasn't as bad as some people described! There is a saying that goes " You only get what you pay for" In this case - We got more than we paid for! Thanks to all staff at The Holiday Inn for helping us to have an amazing trip! Without a doubt will stay here again :)

  • Stayed: April 2012, travelled with friends
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Thank BM1989x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this reviewResponded 12 May 2012

Wow! Thank you for the great review of your stay! We really enjoyed reading your review and we are thankful that you gave us a try, despite some past negative comments. We have new management as of January 2012 and are striving to improve our reputation and instill a culture of guaranteed guest satisfaction. We sincerely hope you enjoyed your time in NYC and that we were able to provide you with a clean, quiet and comfy environment to settle into after a long day of activities. We would love to have you stay with us again and we look forward to your return! Thanks!

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Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018-1401
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#163 Romantic Hotel in New York City
#201 Business Hotel in New York City
Price Range: ₹ 8,933 - ₹ 24,100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
Number of rooms: 210
Official Description (provided by the hotel):
This New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the newly renovated Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City

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