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Casablanca Hotel by Library Hotel Collection
Ranked #2 of 471 Hotels in New York City
Certificate of Excellence
Reviewed 13 August 2017

The room was exactly as pictured. I had a king suite and found the room to be comfortable. The room was very well maintained and the staff was extremely friendly. The 24 hour refreshments came in handy when returning from a long day in the city or craving a late night snack. I would definitely stay at this hotel on my next trip.

Room Tip: I had a room facing the street and could hear the "sounds of the city". If you are a ligh...
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Stayed: August 2017, travelled solo
Review collected in partnership with this hotel
Thank Cynthia J
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Reviewed 13 August 2017

Nice atmosphere of a well managed family business. Small hotel with very friendly and helpful staff members. We took 2 classic petite rooms for 4 persons. Reception looked that we could checkin sooner than 15pm despite our early arrival at 07am. We appreciated the tea time, the ombrellas at the entrance, the way breakfast is organised (no burocracy), etc. It gives you the impression to be at home. The bed of the small cosy room is only big enough for a couple, choose a room with queen or king size bed if you need space. Nice TV. Air conditioning works fine but is loud. Rooms towards back of hotel are very quiet, we didnt hear any street noise. Room has everything: iron, hairdryer, safe, except a small fridge which was missing.

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
1  Thank Marc H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017

Casablanca is a jewel located in Times Square. The customer service is surpassed by none!!
Managers and hotel staff go above and beyond to make one's stay the most comfortable possible.
The hospitality cafe is extraordinary and serves something for everyone.

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank Margaret L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017

I cannot say enough good things about this hotel!!! It is a relatively small hotel - six floors, maybe 50 or so rooms. That's a big part of what makes it so special. Because the hotel is not overrun with people, the hotel staff can really focus on taking care of the guests. ALL of the staff was EXTREMELY courteous, respectful, helpful, and friendly. They would do absolutely anything they could to make your stay more relaxing and enjoyable. That level of service is wonderful! I wish more places kept such a focus on serving their customers.

The hotel is nestled away just off the hustle and bustle of Times Square. Being so close to Times Square makes it a very convenient location to explore New York. The subway station is only about a block away, and most of the NYC subways come through that station. Plus, the hotel staff was always willing to hail a cab or provide other transportation ideas if needed.

We stayed in a suite, which was a good size for my family of 3. It was small for a "suite", but nevertheless a very good size when compared to other rooms in NYC. The room was immaculately clean and well cared for! We requested a mini fridge and makeup mirror, and both were in our room as requested. The air conditioning was noisy, but after awhile the noise became like white noise, and helped to drown out the noise from Times Square. Also, be advised that the bathroom did not have an exhaust fan, so it got quite warm and humid in there when showering. There was a window we could open, but it unfortunately didn't help much.

The 24 hour complimentary food was great! There was a nice selection of food for breakfast, and throughout the day other snacks and drinks were provided. There was also a very nicely done wine and cheese reception each evening. The attendants in the food area were just as nice, friendly, and helpful as all of the other staff throughout the hotel! They were quick to offer their help, and did a great job keeping things stocked and available.

As I mentioned before, I cannot say enough good things about this hotel! Its reputation is well-deserved, because the staff clearly works hard every day to earn the respect of their guests. Don't hesitate to stay here - you will NOT be disappointed!

  • Stayed: August 2017, travelled with family
    • Location
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Thank JimC12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017

We loved our stay in their "sister" hotel Elysee on the East side so chose Casablanca for a theater visit and were not disappointed. Everyone is courteous and so helpful and the complementary breakfast and afternoon wine/cheese were delicious. And, being upgraded to a suite was just icing on the cake! With great charm, service and location, who could ask for anything more?! We'll be back!

Room Tip: There was some street noise in our street-facing suite which did not bother us but light sleepers mi...
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
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Thank Penny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casablanca Hotel by Library Hotel Collection

Address: 147 West 43rd Street, New York City, NY 10036-6575
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in New York City
#2 Romantic Hotel in New York City
#7 Business Hotel in New York City
Price Range: ₹ 14,349 - ₹ 27,105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casablanca Hotel by Library Hotel Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Experience the magic of Times Square just steps from our door, and then escape from it all at this oasis of hospitality, The Casablanca Hotel. Guests are welcome to unwind in Rick’s Cafe with complimentary refreshments 24 hours a day, including the Library Hotel Collection’s signature Continental Breakfast Buffet each morning, wine and cheese receptions each evening from 5PM-8PM, and coffee, tea, cookies and fruit served throughout the day. Free Wi-Fi is available throughout the hotel and bottled water is provided daily. ... more   less 
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Also Known As:
Casablanca Hotel New York City
Casablanca New York City

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