We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Redemption, and then some”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Peninsula New York
Ranked #48 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 16 October 2012

We completed our annual late summer NYC sojourn with a four night stay here, after first gracing the Standard High Line. This was my 4th stay at the Pen, including last year's stay, which was inadvertently extended by Hurricane Irene, and during which the front desk was not up to task. Happily, this visit was redemption, and then some, for the hotel, as this stay was nearly flawless.

The entire visit, in fact, was the friendliest I've ever encountered in NYC. Not only were all the people you expect/hope to be friendly (hotel staff, store staff, restaurant staff) friendly, but also unexpected folks like airport TSA staff, drivers, staff at tourist sites like the 9/11 Memorial, and especially the NYC woman running to catch the subway who thanked us when we stepped aside. It was as if the city's oxygen had been supplemented with nitrous oxide.

Our stay began with the taxi driver asking to drop us off across the street from the hotel, us schlepping the luggage to the entrance whereupon the doorman scrambled to help and apologized profusely for the taxi driver's action. Up to the jewel-box reception area we went, scene of last year's misdemeanors. This time, we were greeted by Marie Anne, poised, professional and courteous to a fault, with a lilting French accent. We had booked the Manhattan Retreat package, of which she knew all the nuances--30% off spa treatments, a hotel credit, daily continental breakfast (or $90), late check-out. She escorted us to the elevator.

The room was an L-shaped Junior Executive one bedroom Suite featuring a living room and bedroom separated by a dressing foyer with closet and luggage bench, and the large bathroom (about the same size as in Grande Luxe rooms). With the addition of a kitchen, the suite would have been a charming and large Manhattan pied-a-terre. The windows faced west and south with city views including the MOMA sculpture garden and Rockefeller Center/Top of the Rock. We could almost see the Hudson River. There was a large "Welcome Back" fruit plate on the coffee table. Since last year, the hotel has combined and modernized the TV and DVD remotes into one unit. Alas, I still couldn't get the photo memory card reader to work.

Besides the breakfasts we had in-room, we did not try any of the hotel's restaurants or lounges this visit. I would like to try the Gotham Lounge afternoon tea someday. The restaurant Fives was not serving dinner for some reason. and we were a bit unimpressed with the rooftop Salon de Ning last year (go to the Sun Terrace for the best views).

The Peninsula ESPA Spa remains the hotel's crowning achievement, rated the #1 US hotel spa by Conde Nast Traveler magazine in 2012. The facility has 3 levels--1) reception area, treatment rooms, men's and women's locker rooms and relaxation rooms, saunas, steam rooms, 2) Sun Terrace, a beautifully decorated wrap around space with chaises and dining tables, 3) pool and fitness center with yoga studio. I had been notified by email about the pool's closure for maintenance. Spurred on by the discount included with our package, I splurged on a Men's Retreat Package, which included a Deep Tissue Experience (foot bath, body brushing, massage), Men's Facial, and, unexpectedly, a bento box spa lunch, taken on the Sun Terrace with a view of 5th Ave. and Central Park. Such pampering helped lessen the small amount of guilt felt by whiling away half a day in a zen retreat instead of exploring all the city has to offer.

Nearby restaurants we tried included The Modern Bar Room at MOMA (we had tried the Dining Room last year), and La Bonne Soupe, a casual restaurant serving French bistro food just west of the hotel on 55th, run by French expats. The more upscale Benoit, another French bistro a few doors down with the cache of being part of uberchef Alain Ducasse's culinary empire, was closed for remodeling. Also nearby and new since last year is the largest Uniqlo branch in the US; a Soho branch has been open a few years. Think of this clothing store as a Gap in its heyday, only larger and Japanese-owned.

When checking out, we were graced again with the services of Marie Anne. Knowing from past stays how some details of package inclusions can be missed, I had requested a copy of the folio the night before, and Marie Anne took great care in making the necessary adjustments, a far superior experience compared to last year's exit. There was a small misstep upon leaving the hotel, when a sudden rain and late arriving car service left the doormen and valets scrambling about without offering an umbrella, despite the security man's request for one. Still, it will be hard to top this latest NYC visit, but I will continue to try, annually if not sooner.

  • Stayed: August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank pillowsofwanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,093)
There are newer reviews for The Peninsula New York
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

639 - 643 of 1,094 reviews

Reviewed 10 October 2012

We picked this location because we only had one night in the city. It was very convenient to so much and was a perfect "perch". Even though our room overlooked Fifth it was very quiet. The bed was extremely comfortable and space-wise just fine. The room was very clean and the furnishings all felt fresh. The hotel staff were very courteous, efficient and helpful. The only thing that annoyed me was that there was no coffee maker in the room, though it would have looked "junky" to have one I guess. Maybe there was an urn set up somewhere that we did not know about.
We would definitely return, though as a special stay since it is so expensive.

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dognut56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2012

I was a little disapointed in the Peninsula. My husband and I went into NYC for our anniversary and I wanted a lovely, old-world, prestigious hotel to stay in. The entrance foyer in the Peninsual is pretty, but then everything else fades. Low ceilings. Darkish interior. No proper lobby. There is a small, interior sitting area that you pass thru on the way to the elevators but it's not attractive and has just a couple of very-average couches and chairs. I was expecting lovely old polished woods, charming sitting areas, etc. Ditto the bar. It wasn't lovely or charming or even interesting. It was open space off the lobby and resembled more of an airport waiting room.
Service everywhere was LOVELY. Room was fine. We were upgraded by Amex Platinum to a "larger" room. Again, it was okay, but nothing noteworthy. Bathroom was wonderful--huge and very pretty. Would not stay there again for a special occasion--might try the St Regis or something. Also, very expensive!! One night was c $900 without taxes.

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MAG724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2012

The perfect base for a business trip to manhattan. Pricey but I guess that you get what you pay for. The room was on the small side but superbly furnished and equipped. It was also quiet which is a real plus in this area. What really differentiates this hotel though is the superb service through out from bell boy to check in to room service. Quite superb!

Stayed: October 2012, travelled on business
Thank Ritchie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2012

My husband & I had a fab time in NY & loved staying in the Peninsula, we loved the Roof Top Bar especially with the weather being so good .... the Hotel had a buzz about it with great staff looking after our every need, we have visited NY 5 times and this is the first time to the Peninsula, our last visit was London NYC Hotel and we enjoyed the Peninsula more than any hotel we have stayed in NY with the best breakfasts ever! J XX

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jeanbonner21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The St. Regis New York
The St. Regis New York
#42 of 468 in New York City
727 reviews
Midtown
Baccarat Hotel & Residences New York
Baccarat Hotel & Residences New ...
#26 of 468 in New York City
403 reviews
Midtown
The Ritz-Carlton New York, Central Park
Show Prices
Show Prices
Show Prices
Midtown
Mandarin Oriental, New York
Mandarin Oriental, New York
#54 of 468 in New York City
1,471 reviews
Midtown
Park Hyatt New York
Park Hyatt New York
#19 of 468 in New York City
1,461 reviews
Midtown
Four Seasons Hotel New York
Four Seasons Hotel New York
#68 of 468 in New York City
174 reviews
Show Prices
Show Prices
Show Prices

Been to The Peninsula New York? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Peninsula New York

Address: 700 Fifth Avenue at 55th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in New York City
#38 Romantic Hotel in New York City
#39 Family Hotel in New York City
#39 Business Hotel in New York City
#43 Luxury Hotel in New York City
Price Range: ₹ 40,666 - ₹ 1,07,349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula New York 5*
Number of rooms: 239
Official Description (provided by the hotel):
Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. This sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Prestigia, Ctrip TA, Booking.com, Expedia, TripOnline SA and HotelQuickly so you can book your The Peninsula New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula New York Hotel New York City
Peninsula New York City
New York City Peninsula
Peninsula Hotel New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing