This museum is offers a fascinating, visceral history lesson on the plight of immigrants.If you care at all about NYC history, your own family history, or immigration, take time to see this museum.My husband and I visited on a Friday in March and took the 1:30 p.m. "Hard Times" tour, lasted about an hour. The guide Laura was animated and made the tour seem fresh, not perfunctory.The only downside was the amount of people on the tour--too many to make the experience truly awesome. So, I'd suggest you take a tour early in the day, not mid-day when the crowds might be a bit less. The brief film also was worth the time as it put the immigrant experience in perspective. We caught a photo exhibit at the center, too, which was quite well done, but I think that's a changing exhibit. The gift shop couldn't be better--filled with must-have books about NYC today and, of course, history. We strolled the neighborhood afterwards, snapping photos of the architecture and enjoyed a decent Mexican meal at Cafe Mezcal, luncheon special Noon to 4 p.m. Go, enjoy!