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“Excellent value.”

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Candlewood Suites New York City Times Square
Ranked #216 of 467 Hotels in New York City
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent value.”
Reviewed 6 May 2012

Fantastic location, friendly and helpful staff and great value for money. I would definately use this hotel again.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jimmy1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 6 May 2012
Thank you for your short but sweet review on Tripadvisor.com. We are glad you found value in our hotel's location and offerings. We look forward to your return. Until Then, Happy Travels.
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1,827 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (356)
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Tomino, Spain
Level Contributor
2 reviews
Reviewed 4 May 2012

Just want to tell that we do thanks all staff of Candlewood for beeing so kind and always trying to help with a smile on their face. We where very happy and felt welcome. Almos like at home and everything was perfect. Clean rooms and all what you need and more. It exactly does contain what they show in their publication you will not have any bad surprises. Will come back no doubt and stay again. They won guests for ever during our trips to Manhattan. Thanks! Thanks! Thanks!... 5min walk from Times Square and 2 from next Subway. 45 min from JFK and in the hart of Manhattan we just can't ask for more...

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dipereirabarbosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 9 May 2012
Greetings from the Big Apple! Thank you for your Tripadvisor.com review. We are glad you enjoyed your stay with us and look forward to your happy return. The City of New York is always changing and evolving at breakneck speed so I am sure there will be lots of pleasant surprises waiting for you when you return. Until then, Happy Travels.
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Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 May 2012

This Hotel is designed so that house keeping is minimal (do you really need a fresh towel every day?), and you can basically use it as a mini-apartmet (cooking facilities and utensils are provided). Close to most of the parts of Manhatten that appeal to tourists, but far enough from the crowds so that noise at night is not a problem. Staff are friendly, and the rooms are small but comfortable. Overall a great Hotel for a visit to NYC.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bourb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 6 May 2012
Thank you for taking the time to share the news of our hotel with the world on Tripadvisor.com We appreciate your business and the details you included. I am confident many others will find the information you provided quite useful when booking with us in the future. Have a great day and thank you for choosing the Candlewood Suites Times Square.
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Stone, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 May 2012

What a fantastic welcome we had when we arrived, and the customer service continued to be 5 star throughout our stay. The staff go out of their way to be helpful, and were excellent in offering opinions on various sights or restaurants to visit. Thank you very much!
Our room on the 23rd floor gave us no street noise (except with opened windows) and was simply fabulous for our week long stay in April. The size of the room was excellent, and the bed was incredibly comfortable. Nice touches such as popcorn and sachets of coffee were very much appreciated.
Location-wise, the studios have good metro links, only a couple of blocks away for A, C & E and 3 blocks for 1,2 &3. plenty of places to eat nearby, but I'd probably avoid the Mexican restaurant on 39th. There are much better Mexican places a bit further on.
What we also liked was that whenever you walked into the hotel from the streety, the place immediately made you feel welcome, from the staff there to the look and smell of the lobby!
If returning to NYC, I would not look anywhere else to stay. This place is just the job.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank The_stone_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 5 May 2012
Your satisfaction and your review are an excellent reward for the dedication to customer service that our staff practices. Thank you for taking the time to write such a clear and detailed review on Tripadvisor.com. It was our pleasure to serve you and we hope to see you again on your next hop to NYC. Until then, Happy Travels.
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 May 2012

Very helpful people at this hotel. We had some issues during our stay - I got an ear infection and had to visit the ER, among other things. Everyone was very helpful and considerate in terms of giving help and information and tips for activities and things to do. Especially the manager David George and the other people at the reception very helpful and polite and made our stay all the better.

Also liked the ability to store bags, the little shop by reception and the possibility to borrow DVDs. Will definitely stay here when returning to NYC

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jon_k84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 3 May 2012
We are glad you enjoyed your time with us grateful that you chose to share your experiences with us on Tripadvisor.com. Our team believes that all of our guests should be extended the utmost care and attention and I am proud that we were able to deliver. Please feel free to come back the next time you are in the Big Apple! Happy Travels.
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Additional Information about Candlewood Suites New York City Times Square

Property: Candlewood Suites New York City Times Square
Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#41 Best Value Hotel in New York City
#111 Family Hotel in New York City
#121 Romantic Hotel in New York City
#169 Business Hotel in New York City
Price range (per night): ₹ 11,240 - ₹ 25,451
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City

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