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“Excellence in New York” 5 of 5 bubbles
Review of Candlewood Suites New York City Times Square

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Candlewood Suites New York City Times Square
Ranked #188 of 463 Hotels in New York City
Certificate of Excellence
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellence in New York”
5 of 5 bubbles Reviewed 30 March 2012

Candlewood in Times Square was great. We arrived very late at night and our room was ready, with a Priority Club upgrade! Rooms are spacious with a small kitchen area, recliner, and TV with DVD player (movies are available for free rental at the front desk). The location was extremely close to Madison Square Garden, 5th Avenue, and the Port Authority Bus Terminal. The hotel was in fine shape. Also, we stayed on the 29th floor and with only 2 elevators, we were worried about the wait. However, it rarely took more than 3 minutes to get to the lobby. Definitely will be our hotel of choice in New York.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TeachIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 31 March 2012
Thank you for your review. We are glad your Priority Club experience was excellent and we appreciate you choosing our hotel from all of the options you had in New York City. We look forward to your future stays and we appreciate that when you come to the Big Apple in future, you will consider us home.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (349)
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Edmonton, Canada
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

We were in New York from March 22 to 26 and stayed at the Candlewood Suites Times Square. I have to admit I am impressed. The staff was very friendly and will greet you with a smile. The room is quite large for New York with a small kitchenette and a work desk. Nothing fancy - but very clean and quiet. All the appliances and dishes were sparkling clean. Although they only come in once a week to clean and change towels and bedsheets, that was fine b/c if you need new towels etc, you can just phone housekeeping for it. Free washing machines in the basement for residences to use, and free wireless internet. The work out room in the basement is really small though. Definitely will go back again.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jopyEdmonton_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 31 March 2012
Thank you for taking the time to write us such a detailed review. We know Tripadvisor is viewed by travelers around the globe and we appreciate you telling them so much about our humble hotel. The team is glad you enjoyed your stay and thank you again for choosing the Candlewood Suites Times Square.
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Toronto, Canada
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

Candlewood Suites NY City Times Square is located only a few minutes walk from the Port Authority Bus Terminal on 42nd street, but avoids direct contact with the busy crowds that inundate the heart of Times Square and Broadway. The basic room features a kitchenette -- a great convenience to the adequately sized room. The elevators were able to take me to my 19th floor room in short time where the noise of the city became a distant concern. The bathroom and room were clean, but the shower was very basic and hot water was not usually forthcoming (usually had to settle for warm).

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mgtor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 31 March 2012
Good day and thank you for your well articulated Tripadvisor review. We appreciate guest feedback and we really enjoy knowing that our efforts yield happy travelers such as yourself. Please feel free to drop us a line to book us your next stay with us or even just to say hello. We hope to have you again soon and than you for choosing the Candlewood Suites Times Square.
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Wormleysburg
1 review
5 of 5 bubbles Reviewed 28 March 2012

If you're coming to NYC, you should stay at this hotel! The rooms were so spacious and the beds were really comfortable. I've stayed at a couple New York hotels before and none were this roomy. It was also nice having a refrigerator and microwave in the room since we were staying there for a few days. The staff was very nice and recommended a few places to check out while we were there. The location of the hotel seemed central to everything which made it pretty easy getting around. Can't wait to come back!!

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 3 April 2012
Thank you so much for your review! We are glad that your comfort and convenience, as well as courtesy requirements were all met. Enthusiastic travelers, like you, are appreciated and we will continue to maintain the level of service and comfort and convenience that you have grown used to with us. Thank you and happy travels.
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atlanta
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

Enjoyed our stay in the candle wood suites. Great location an helpful staff. Would recommend to others and would stay here again.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lilythelittledog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David G, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 29 March 2012
Thank you for both your endorsement and review of the Candlewood Suites Times Square. We are pleased that you found our hotel to your liking and hope to serve your accommodation needs again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites New York City Times Square

Property: Candlewood Suites New York City Times Square
Address: 339 W. 39th Street, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#39 Best Value Hotel in New York City
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
Price range (per night): ₹ 8,306 - ₹ 32,339
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City

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