We stayed here on a trip to see the Caverns, and It was ok, but we had enough problems to give it a negative review. The room was clean... once the maids got to it. We first arrived, and the front desk had given us a room that hadn't been cleaned yet. We didn't want to leave our stuff in the truck, so we had to wait for almost an hour before the room was cleaned, The second problem we had was with billing. They billed us twice for the room. We called them when we were already out of town and they said they'd reimburse us. It took a few weeks for us to get the funds back in out account. After it was all said and done, they reimbursed us everything but about a dollar and change. we still haven't got that dollar and change back and probably never will. On the upside, the breakfast included with your stay is great. The biscuits and gravy on the buffet are to die for. The restaurant is pretty good, but kinda pricey. The amenities are plentiful, and the rooms, spacious. It's a nice place to stay, just beware of the front desk people. They will overcharge you.
- Official Description (provided by the hotel):
- Formally know as Best Western Stevens Inn we are now Independent and are doing business as Stevens Inn Inc. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda and Hotels.com so you can book your Stevens Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Stevens Hotel Carlsbad
- Carlsbad Best Western
- Best Western Carlsbad