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“Motel was just ok”

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Quality Inn & Suites
Ranked #5 of 6 Hotels in Flat Rock
Reviewed 18 March 2012

This was just an ok motel. Room was clean. (other than a dirty sock left on the floor that the former person left ). not sure how housekeeping missed that if they swept the floor.

Would have liked to have a small fridge for our drinks, but we just used lots of ice.

The one thing we didn't like was most of the parking was in the back, but you had to walk around to the front door. It didn't seem very safe to me.

Breakfast was good, as usual. We left my husbands golf clubs at the front desk for safe keeping since the parking was iffy. All worked out. All in all it was a decent stay.

Stayed: March 2012
Thank Jackie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 - 152 of 189 reviews

Reviewed 17 March 2012

The hotel is clean and nicely upgraded with the exception of the mattress is far too firm for our taste, and there is no microwave or refrigerator in the room. Other than that the everything is what we expect from Holiday Inn Express. We brought drinks with us that we anticipated being able to keep cold in a refrigerator, but were told by the front desk that only the "executive king suite" has a microwave and refrigerator.

  • Stayed: March 2012, travelled as a couple
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2  Thank WKnight7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, ihgcare at Quality Inn & Suites, responded to this reviewResponded 13 April 2012

Dear WKnight7,

Thank you for taking the time and trouble to write to us regarding your stay at our Hotel. We appreciated the time and effort you have taken to inform us of your experience. Guests such as yourself enable us to maintain the high standard of service expected of us. I am sorry the mattress was not to your liking. We thank you for having chosen our Hotel. We take this opportunity to send you our best wishes.

Regards,
Brenda J.
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2012

My daughter and I went to Hendersonville, North Carolina to visit some of the local attractions and stayed overnight here. The price was very good and it is right beside a Cracker Barrell Family Resturant and a McDonalds fast food resturant. It is right off the highway so you dont have to drive far to get to it once you exit. It is close to most of the attractions in Hendersonville and they keep fresh apples in the lobby for people to eat as apples are grown in the area. Our room was very clean and everyone was friendly. My daughter enjoyed the indoor pool alot. We would stay here again.

  • Stayed: March 2012, travelled with family
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Thank Tallgirl56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2011

We visit Hendersonville a few times a year to see family. This is our top choice at this price point with an indoor pool for the kids to burn off energy after a long drive or time at grandma's house. We think it's worth the short drive down I-26 from the main Hendersonville exit to stay here. Everything you expect from a Holiday Inn Express, done well. On Christmas Day management asked guests who were staying over to allow the cleaning staff access to their rooms early in the day (or to opt for a change of towels only) so the staff could spend more time with their families. Some people might object but I liked the concern for staff. The parking lot is unusual but all of the spaces were reasonably close to a door.

  • Stayed: December 2011, travelled with family
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1  Thank buckeye21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2011

We had an emergency with my dad going in the hospital so we drove up to Hendersonville and stayed at the Holiday Inn Express. It was comfortable and upgraded nicely with flat screen TV and beds were very nice.

We stayed 3 nights so we got to see the breakfast - skip it and go next door to the Cracker Barrel. We even ate at the Waffle House and it was much better. Room was clean as was hotel and just off the highway 26 so easy access to where we needed to go.

We used AAA on this one and got a decent rate. One thing the hall ways are very long the elevator is located at the beginning so ask for a room closer to the elevators or you could end up on the end like we did.

Overall a nice place for the price - I would stay here again over the Hampton Inn who charges $30-40 more a night and save the money and be comfortable.

Room Tip: Make sure to get a room near the elevator the hall ways are very long and elevators are near the fro...
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  • Stayed: November 2011, travelled with family
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1  Thank dayton13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Address: 111 Commercial Blvd, I-26 at Upward Road, Flat Rock, NC 28731-7747 (Formerly Holiday Inn Express Hendersonville Flat Rock)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Flat Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Flat Rock
Price Range: ₹ 5,575 - ₹ 8,139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Nestled amid the beautiful Western North Carolina Mountains, the Quality Inn & Suites® hotel in Flat Rock, NC gives you more value for your hard-earned money. Our Flat Rock hotel provides a tranquil setting with which to enjoy city life in Asheville, which features attractions like: Biltmore Estate, Asheville Outlets, DuPont State Forrest, Blue Ridge Parkway, and Chimney Rock. If you are looking for a top-notch performance, the Flat Rock Playhouse is a great place to enjoy entertainment, while nearby downtown Hendersonville offers a slew of local shopping and dining experiences worth exploring. Amenities at our non-smoking Flat Rock hotel offer so much value, you’ll feel like you’ve found a bargain. They include our Value Qs and: free hot breakfast, free WiFi, indoor heated pool, fitness center, and business center. Room amenities include a free daily newspaper, 32-inch flat-screen TVs, fireplaces, desks, coffee makers, refrigerators and more. Get your money’s worth at the Quality Inn & Suites. Flat Rock hotels like ours help you relax and focus on the people and experiences you came for–book now! ... more   less 
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Also Known As:
Holiday Inn Express Hendersonville Flat Rock Hotel Flat Rock
Holiday Inn Flat Rock
Flat Rock Holiday Inn
Holiday Inn Express Flat Rock

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