Called to book a lesson for my son and we received a prompt response with simple and clear details of where to meet. We met McKenzie at the beach and she was very personable and I could tell my son was comfortable with her right away. He had surfed a couple of times before so was up pretty quick so she proceeded to show him some new things to try. He was thrilled and said he learnt more from her in that lesson than any other instructor. She taught him about safety and how to read the waves. He has not stopped talking about it and is already talking about going next year and taking more lessons with McKenzie! Highly recommend!!!