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“Banquet Department Service/ Socorro Enriquez”

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Town and Country San Diego
Ranked #198 of 279 Hotels in San Diego
San Diego, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Banquet Department Service/ Socorro Enriquez”
5 of 5 bubbles Reviewed 16 April 2012

I have been attending the San Diego Spring Round Up at Town & Country for the past four years. Service is always outstanding. One of the staff in the Banquet Department however always goes above and beyond. This year I took time to thank her personally and her humility was touching. Socorro Enriquez told me how she loves her job and did not think that she did anything more than what was expected. I smiled and thanked her again but I know that the service she provides is above and beyond. I commend her dedication and quality of service.

Room Tip: Enjoy both the tower rooms and garden level rooms.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country San Diego, responded to this review, 20 April 2012
Thank you for staying with us the past 4 years. It’s been our pleasure to host your event. It’s not often someone takes the time to write such a beautiful review about one of our employees. We will definitely pass it along to her and the Banquet Manager. We very much appreciate the extra time you took.
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3,550 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (723)
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English first
Ohio
Level Contributor
124 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 12 April 2012

the gardening is beautiful and I liked having our rooms in the gardens. But no ac or fan so when other people were outside smoking it came right into the room. Beds were fine but pillows bad. Bathroom small but shower very good. We ate one night at Kelly's, the steak house on property and it was good, the service was great. We tried to eat breakfast in the Trellise one morning but after being seated, 5 minutes for coffee to be served, then another 10 minutes went by and we still had not seen our waiter or placed an order. We left.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cwithp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country San Diego, responded to this review, 13 April 2012
Thank you so much for your review. We will use your feedback to improve, and will also pass on your positive comments to staff. Your input is used to help us improve our operation. We hope to be able to serve you in the future when next you travel west from Ohio. Again, thank you.
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El Cajon
1 review
5 of 5 bubbles Reviewed 12 April 2012

Had a very wonderful evening. We enjoyed the pool view. Quiet location.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annet239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country San Diego, responded to this review, 16 April 2012
Happy belated anniversary! We are so pleased you were able to enjoy it with us here at the Town and Country and that your evening was wonderful. We hope to have the pleasure of your company again soon. Thank you.
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portland, or
Level Contributor
104 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 11 April 2012

The maintenance of this facility is amazing. Everything was in exceptional condition. The room was spacious, the bathroom even more so. Storage was excellent. The grounds are gorgeous and maintained extremely well. The staff is very helpful and exceedingly pleasant. It's a couple minute stroll to the tram that will take you to old town or, with a coordinated transfer, to the gaslamp district of downtown. There are decent eateries a 15-20 minute walk away. It is a little dated, but all the offsetting factors and the value make this an easy choice. You do feel a little nickle and dimed as they charge for wireless (which isn't the greatest as it ebbs and flows significantly) and the food was expensive for what you got (we quickly learned there were much better choices within an easy walk--Boudins--or trolley ride--gaslamp district with a myriad of eateries.

Room Tip: The rooms around the (rose) garden courtyard are exceptionally appealling (ours was 3536). There ar...
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank portlandorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country San Diego, responded to this review, 11 April 2012
Thank you for taking the time to post your review on your stay at the Town and Country. It sounds as though you had a good time in San Diego and here at the hotel, and for that we are very pleased. We look forward to having you visit with us again soon.
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san diego
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

My husband and i had our wedding here in 2006 and came back for a "staycation" during and even we attended. the property is so lovely and the staff is always very helpful and kind. the spa is WONDERFUL. the rooms are always clean, neat, and most have a beautiful balcony.
we recomend this resort for everyone from families to couples.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandiegokatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanDiegoHotel, Manager at Town and Country San Diego, responded to this review, 11 April 2012
Happy belated 6th wedding anniversary! We’re so pleased you were able to come back to stay at the Town and Country for your special day. We look forward to having you with us again, possibly next year, but please come visit the spa any time since it looks as though you are from San Diego. I recommend signing up on their email list so you can get updated on their monthly newsletters. Thank you.
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Additional Information about Town and Country San Diego

Property: Town and Country San Diego
Address: 500 Hotel Cir N, San Diego, CA 92108-3005
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in San Diego
#34 Romantic Hotel in San Diego
#69 Family Hotel in San Diego
#77 Business Hotel in San Diego
Price range (per night): ₹ 9,659 - ₹ 16,401
Hotel Class:3.5 star — Town and Country San Diego 3.5*
Number of rooms: 900
Official Description (provided by the hotel):
Located in Mission Valley and the heart of San Diego. Convenient, central location provides easy access to all of the city's sites & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, the bays & beaches. On property you will find expansive grounds in addition to a fitness center, 3 pools, and 3 restaurants. Adjacent to a trolley stop, Fashion Valley Shopping & golf. ... more   less 
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Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego

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