First, the good: this place is very nice looking. The atrium area is beautiful and the setting in So Cal is of course very nice. They offered a free breakfast that is quite decent and the happy hour is pretty good too. The staff is friendly and tries hard to please. The rooms have everything you would need for a business traveler like me and of course, they are suites, with the separate living area that makes you feel like you're at home. Each room has a TV in the bedroom and the living area too, so all in all, they've set up this place very nicely.
Now the bad:
My room key did not work to get in and out of the garage for the first day. I had to ask twice to get that fixed. They had their "reasons" for this, but it was annoying.
My shower didn't work on the first day. It's a good thing I like to take a shower when I arrive after a long flight, because the shower didn't work. I called and they sent a maintenance man up and he knew what to do immediately. In fact, it looks like he does this all the time. He had his "reasons" for this too, but if these shower heads get stuck like this often, the housekeeping should check it before the leave so the next person won't find this trouble on day 1.
The cable on the TV was SLOOOOOOOW to change channels. Channel surfing was a pain. I hated watching TV in the room because I like to channel surf, which you really couldn't do here. The cable also went out completely on my 2nd day. They had their "reasons", but I was without for awhile until they fixed it.
The breakfast to order guys were kind of like the Keystone Kops. There were 3 of them all asking everyone the same questions over and over again about what they ordered and they seemed to mix up everyone's order nearly every time I visited there. I got what I wanted in the end, but it was a disorganized mess.
Once I got past all these things, I was OK with my stay there. I will confess that I don't really like these large atrium "suite" setups like the Embassy Suites at all because the noise from the center of the building echoes up into your room. This morning I heard them moving tables around at 5:00 AM. I realize they have to get things ready and that they can't help it that the building is set up the way it is, but it's annoying.
All in all a decent stay, but I would opt for a smaller more intimate place next time I'm in the area.
- Official Description (provided by the hotel):
- Located just minutes from the beautiful beaches of La Jolla, CA, the Embassy Suites San Diego - La Jolla offers unparalleled comfort for business and leisure travelers. Hotel guests enjoy spacious suite accommodations, complimentary cooked-to-order breakfast, and refreshments with light snacks at the complimentary Evening Reception. The hotel's 340 suites are 100% non-smoking and feature a private bedroom, living room with sofa bed, two HDTVs, MP3 player/clock radio, workspace with ergonomic desk chair, and Internet connection availability. Additional on-site amenities include meeting and event space, business center, fitness center, dry sauna, and indoor pool. Dine easily with room service or at one of the on-site restaurants, P.F. Chang's China Bistro or Indulge Restaurant and Lounge. Ideal for business travelers, this La Jolla hotel is conveniently located near the offices of Ernst & Young, IBM, and Pfizer. Leisure guests enjoy close proximity to La Jolla beaches, the San Diego Zoo, Legoland California, Torrey Pines Golf Course, and Westfield UTC. ... more less
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- Also Known As:
- Embassy Suites San Diego - La Jolla Hotel San Diego
- Embassy Suites La Jolla
- San Diego Embassy Suites