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“It's A Courtyard!” 3 of 5 bubbles
Review of Courtyard San Diego Mission Valley/Hotel Circle

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Courtyard San Diego Mission Valley/Hotel Circle
Ranked #141 of 278 Hotels in San Diego
Austin, Texas (We're full...so come visit, then leave)
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“It's A Courtyard!”
3 of 5 bubbles Reviewed 15 March 2012

Booked a stay on the internet for one price but didn't see the rate increased our second night until after we arrived. After some discussion with the front desk staff...we got that straightened out to my satisfaction.

Hotel was easy to find near Highway 163 and within minutes of the Zoo, the Gaslamp district or the airport.

However...parking at the hotel is $16/day with unlimited in/out. Yikes.

Lobby is well sized with places for relaxing. They could have more power outlets at some of the couches, and some remotes for the TV's.

Elite Rewards members are given a coupon for ONE FREE DRAFT BEER or a discount on other wine/beer purchases. They would not budge on this after several repeated attempts at flirting with the front desk staff.

Rooms were nice and had actual queen beds in their double rooms. Thank goodness for that!

Oh, the water in the shower/sink has varying degrees of hotness, from warm to hot and skin-melting lava. Refreshing, yes...but be advised.

Breakfast was standard issue Courtyard fare at inflated Courtyard prices with free coffee for you people around the corner across from the conference room with glass doors so everyone can watch you have a board meeting for some reason.

Wi-fi was fast and easy to log on.

I'd stay here again, but watch the rates and don't forget to add in the parking fee. I wouldn't pay more than maybe $119-129 for a room here plus parking. They tried to charge me $159 and I got snippy. I mean, why spend that much for a Courtyard room with no Elite benefits when for $50 more I could go to the real Marriott downtown and get treated like a king? I mean seriously...it's just a hotel.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ap3266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at Courtyard San Diego Mission Valley/Hotel Circle, responded to this review, 24 April 2012
Dear ap3266,

Thank you for staying with us. We are glad that we were able to straighten the rate miscommunication to your satisfaction. It is always our pleasure to to be of assistance in any way we can throughout your entire stay. We are very pleased that you enjoyed your accommodations and that you would stay with us again, as your recommendation is very important to us. Thank you for your comments and suggestions. We hope you will return to visit soon.

Best Regards,
John Blem, General Manager
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518 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Las Vegas, Nevada
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 6 March 2012

The Courtyard Marriott Mission Valley is a fantastic hotel! I have to say, we took full advantage of most of the ammenities offered here and were greatly pleased. We checked in on a Thursday and had very friendly service from the front desk staff. Our room was clean, nicely decorated and the two queen sized beds were very comfortable for everyone in our party.

We ate breakfast each day at the bistro and it was wonderful- very tasty and, again, great service. The front desk staff was very knowledgeable about area attractions and helpful with suggestions for restaurants and directions. They even provided us with a sheet of paper that listed directions, addresses and phone numbers for area points of interest.

Housekeeping was great- the room was always clean when we came back from our daily adventures and any requests (extra towels) were filled promptly and with a smile.

My daughter and aunt used the pool and loved it- the pool area is very nice, clean and relaxing. I utilized the on site laundry facility and found it to also be clean and reasonably priced.

We found the location of Hotel Circle to be extremely easy access- you just hop on and hop off the highway to get anywhere- we found very easy and quick access to everything we were looking for- Sea World, the SD Zoo, Gas lamp District, Old Town, Mission Beach and Sea Port Village. Every place that we wanted to visit was quickly accessible and within a 10-15 minute drive from this centrally located hotel.

The parking fee of $16 is clearly spelled out on the hotel's website, so I don't really understand why it is an issue for other patrons... we went to the hotel knowing full well what to expect. The parking lot was safe, clean and provided easy access to the rooms with keyed access.

Thank you Courtyard Marriott Mission Valley for an exceptional stay, friendly service and your clean, well appointed hotel. Next time we're in San Diego, we will stay at the Courtyard Marriott on Hotel Circle.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jackie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at Courtyard San Diego Mission Valley/Hotel Circle, responded to this review, 16 March 2012
Dear ubergam220,

We are honored to receive your outstanding review on our San Diego hotel! Thank you for your time spent in detailing your experience for other travelers. We are very happy to hear that you thoroughly enjoyed our comfortable accommodations, superb customer service, great cuisine and convenient location. Also, thank you for mentioning that you took full advantage of several of our great amenities. We appreciate your review and look forward to delivering another exceptional experience to you and your family on your return visit.

Best,
John Blem, General Manager
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CA
Level Contributor
11 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 28 February 2012

I got this hotel through Hotwire so I got a pretty good rate. The rooms were decent size and had nice decor and was clean. It's located on a street called Hotel Circle and that is pretty much what it is. A line of hotels. One side faces the freeway and the other a big hill (and parking) behind it. So it's not for someone looking for ambiance or walking to shops/restaurants. It's a good central location (Zoo, Seaworld). I was looking to maybe stay in the Gaslamp or Old Town but noticed that most of the rooms only had 2 double beds. This has 2 queen beds- definately a plus for a family of 4. Only bad- parking is $16 night, which wasn't a surprise, but I still think that it's way too much for the location (plenty of parking). The pool area and gym were nice too.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Heidi2442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at Courtyard San Diego Mission Valley/Hotel Circle, responded to this review, 1 March 2012
Dear Heidi 2442,

We appreciate your great review and ratings! Thank you for your kind comments on our accommodations, decor and central location. It's always nice to hear how much our guests enjoy our comfortable beds. King and queen size beds are most definitely a plus for any size family, couple or individual. We hope you and your family will be back soon to take advantage of our affordable rates, spacious accommodations and great location!

Best,
John Blem, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 24 February 2012

I stayed at this Marriott on a recent business trip. Although it was centrally located, it wasnt easy to get to and at rush hour getting into the parking lot was difficult. There is a parking gate that you must get a ticket and daily parking is $16.00, which is a rip. The check in was OK, once in my room I found that the housekeeping wasnt that great. The carpet had a stain and in the bathroom there was a clump of black hair in the corner by the shower...gross. The bed at first seemed comfortable but had a lump in the middle. I had dinner at the "bistro" which is basically an overpriced snack bar. When I told the front desk of the housekeeping issues all I got was "I'm sorry". I am not sure if I will stay here again, the parking cost and lack of concern about the housekeeping issues were an issue.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Travelalot31310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at Courtyard San Diego Mission Valley/Hotel Circle, responded to this review, 1 March 2012
Dear Travelalot31310,

We are extremely sorry about the inconveniences you experienced. Please be assured that we are most certainly concerned about these types of housekeeping occurrences. We take these exceptions very seriously, and have taken the necessary steps to further investigate this incident. In regard to parking, you will find that the majority of brand hotels within our area charge a parking fee. The few that do not will have higher rates. We do hope you will consider giving us another opportunity to deliver an enjoyable stay.

Best Regards,
John Blem, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
99 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 21 February 2012

I have gotten used to Courtyards providing nice free breakfasts so it was dissappointing that the food area charged and was also shut when we arrived at 9 pm. Pool was nice.

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank shandydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eCommerceCoordinator, General Manager at Courtyard San Diego Mission Valley/Hotel Circle, responded to this review, 1 March 2012
Dear shandydog,

We're sorry for any inconvenience caused to you by the operating hours of The Bistro. Thank you for bringing this to our attention, as feedback from our guests is very important to us in our commitment to delivering the very best experience. We appreciate you choosing to stay with us and completing the review on your visit.

Best,
John Blem, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard San Diego Mission Valley/Hotel Circle

Property: Courtyard San Diego Mission Valley/Hotel Circle
Address: 595 Hotel Circle South, San Diego, CA 92108
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #141 of 278 Hotels in San Diego
Price range (per night): ₹ 9,159 - ₹ 17,516
Hotel Class:3 star — Courtyard San Diego Mission Valley/Hotel Circle 3*
Number of rooms: 317
Official Description (provided by the hotel):
Plugged in-in every way. The Courtyard San Diego Mission Valley/Hotel Circle in San Diego, California is where comfortable hotel accommodations and a sophisticated vibe combine in unexpected ways. This renovated hotel features inspired food at The Bistro, a lounge and a Starbucks espresso bar. Complimentary Wi fi is available in your room, in the lobby or anywhere you want to go. Courtyard is just minutes from Downtown San Diego's Gaslamp Quarter, the San Diego Convention Center, Mission Beach, SeaWorld and the world famous San Diego Zoo. It is also centrally located to the extensive San Diego business parks and across from Fashion Valley Mall. Qualcomm stadium is a short trolley ride away. ... more   less 
Reservation Options:
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Also Known As:
Courtyard San Diego
San Diego Courtyard
San Diego Marriott

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