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“My stay at homestead” 5 of 5 bubbles
Review of Extended Stay America - San Diego - Fashion Valley

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Extended Stay America - San Diego - Fashion Valley
Ranked #225 of 279 Hotels in San Diego
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“My stay at homestead”
5 of 5 bubbles Reviewed 9 March 2012

The pepole there are very friendly and the manager is one of the nicest people I dealt with. So I strongly recommend people to go there and stay at this hotel. It realy fills like home. :)

Room Tip: All the rooms are very clean, and look good.
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alex D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 reviews from our community

Traveller rating
    37
    20
    16
    22
    37
See reviews for
39
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38
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Berwick, Maine
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 25 February 2012

This hotel was disgusting! When I arrived I was given a room on the first floor. When I got to my room I found it to be directly across from one of the trash areas(maybe 4 or 5 feet away). The trash was just dumped under the stairwells, no bins and no covers. There were so many flies swarming that I couldn't get to the door without going through them. The next room they gave me smelled horrid and had urine still on the toilet! The walkway to the room had piles of cigarette buts, litter, and beer cans. I decided to give it one more try and went to a third room. The room stunk of urine so bad I couldn't stand it and hadn't been vacuumed. Needless to stay, I did not even stay a whole night. This place was a dump!! Do NOT be fooled by the " recently renovated" claim they are making. I had several coworkers also stay in this hotel. The complaints were endless. Extremely noisy plumbing, tiny rooms, broken a/c units, broken toilets and showers, etc.

  • Stayed February 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank MKBL999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherTM, Manager at Extended Stay America - San Diego - Fashion Valley, responded to this review, 7 March 2012
Thank you for taking the time to make us aware of your recent experience at Homestead San Diego-Mission Valley. Providing you with a comfortable stay from the moment you arrive to the moment you depart is my staff’s primary duty. Hearing we failed in your case truly disheartening and for that I offer my sincerest apology.

Please understand that we maintain strict quality control standards, which demand every room be inspected prior to making it available to our guests. Clearly there was a failure in our system during your stay. In response to your comments, I’ve personally met with all our staff and used your review to demonstrate in which specific areas we can improve and how important it is to every customer to have a memorable experience.

While we are still fine tuning various items as we wrap up our renovations, let me assure you that we have put in place measures to ensure that the type of stay you had won’t be repeated. Again I apologize and promise that we are committed to your total satisfaction. If there is anything you would like to discuss further with me or our guest relations team, please don’t hesitate to contact us by visiting our website and clicking on the Contact Us link at the bottom of the page. I do hope you will give us the honor of having you as a guest again it future travels will bring you into our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Extended Stay America - San Diego - Fashion Valley

Property: Extended Stay America - San Diego - Fashion Valley
Address: 7444 Mission Valley Road, San Diego, CA 92108 (Formerly Extended Stay America - San Diego - Mission Valley)
Phone Number:
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #225 of 279 Hotels in San Diego
Price range (per night): ₹ 5,830 - ₹ 10,481
Hotel Class:2.5 star — Extended Stay America - San Diego - Fashion Valley 2.5*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Extended Stay and Agoda so you can book your Extended Stay America - San Diego - Fashion Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Suites San Diego / Mission Valley Hotel San Diego
Homestead Suites San Diego
Homestead San Diego
Extended Stay America San Diego
San Diego Homestead Suites

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