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Club Quarters Hotel in Boston
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Reviews (2,048)
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940
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All reviewselephant and castlethe financial districtpurified watergreat locationquincy marketfreedom trailrooms are smallsouth stationfaneuil hallwithin walking distancecoffee machinebusiness hoteldowntown crossinglounge areacentral locationbusiness tripfew blocks
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9 - 14 of 2,048 reviews
Reviewed 2 weeks ago

It seems like the CQ hotel chain has decided to move in a virtual direction and check in by ATM -like machine or app is now required. Personally, I prefer to check in with a person. Hotel is comfortable.

Stayed: April 2018, travelled on business
Review collected in partnership with this hotel
Thank MrT_1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

My girlfriend an I stayed at Club Quarters couple month ago.
Overall hotel is nice, location is just perfect for those who prefer walking against driving from one place to another. Hotel located in the very heart of Financial district and lot of places of interest are just in a walking distance. We had a tiny, but cozy room on high floor. Bathroom also was rather small but functional and honestly we did not plan to spend lot of time in the room so it was totally fine for us.
Staff at Front Desk was friendly and professional in general.
There also water machines with plastic bottles on each floor - very convenient!

The only service shortfall happened in the very end of our stay, or better to say even after our stay.
After night spent at Club Quarters we were planning to make a good review because we had a really good time there! And on day of departure my girlfriend had a really nice little talk with Frond Desk girl - Carla. She was very friendly and apparently wanted to secure that her name will be mentioned in review and offered us a F&F rate at any hotels of Club Quarters! Don't get me wrong, we didn't ask for anything like that, she just offered it by herself. So that what we did, we made an honest review and mentioned her name. However, couple weeks ago we were planning a trip to New York and remembered that offer. We sent her an email, but never got any respond. We decided that maybe we got a wrong email, so we called to Club Quarters and from 2nd or 3rd try managed to reach Carla. She told us to call again 2 weeks prior to our travel. OK. Again, when we emailed her 2 weeks before our vocation she never responded and when we called her via phone she said (and sounded very annoyed) that she actually can do it only 1 week prior to booking date. We were not excited to wait till so close moment, so we booked another hotel, but with 72 hours cancellation policy rate, so we could cancel reservation in case if Carla will give us a F&F rate. Well, we emailed again when there was 7 days till our trip and were ignored 3rd time. We skipped calling 3rd time, since it became obvious that offered F&F rate was nothing more than a way to make sure that Carla's name will be on review. Not sure why was that so important for her, maybe they have some sort of contest or they get a money reward for each mention, but you shouldn't promise something you can't or won't make.

  • Stayed: January 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Дима Ц
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Nothing terribly wrong but nothing to love about Club Quarters. The room was very small and oddly configured. Bathroom and toiletries were Spartan with the bare minimum provided. In-room coffee machine was non-functional. Water dispenser in the hallway with plastic bottles to fill and refill. I like the green touch. Great idea that I wish more places would also follow. Stain in the carpet floor. Convenient location to downtown Boston. Again, nothing to love but nothing terribly wrong either.

Stayed: March 2018, travelled on business
Thank Lacheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

the location near the financial district was convenient for my business meeting. Otherwise, the hotel was not near any restaurants or activities. And the common areas and rooms did not have much in them. The price was reasonable, so I guess you get what you pay for.

  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank gsbmst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Nice clean hotel downtown located close to everything. Short walking distance to all kinds of bars, restaurants, shopping, Macy's, Boston Commons etc. Staff very friendly. Loved the cold bottled water by the elevators on each floor. Loved the free fruit and snacks in the lobby. Nice touch! I'll be back for sure.

Stayed: April 2018, travelled on business
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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