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TheNextTime
Seattle, Wa

If you gave a favorable rating on this hotel - you should go in the Tripadvisor penalty box!

1.0 of 5 bubblesReviewed 3 weeks ago
Horrific beds - breakfast - shuttle service - if you can call it a service. The AC was so loud we had to turn it off only to listen to the neighbor's AC.
Date of stay: September 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this review
Responded 2 weeks ago
It was great to speak with you about your stay. I appreciate the feedback .
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,322)
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26 - 31 of 4,322 reviews
Reviewed 3 weeks ago

Beautiful hotel, great views walk to the airport - water taxi dock right in front to go to downtown - highly recommend

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jillcoop01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 2 weeks ago

We are thrilled that you enjoyed your time with us! We hope to see you again the next time life brings you to Boston!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The hotel room was clean and comfortable with a great view. Nice to be so close to airport but not hear the planes. Staff was professional and friendly

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank MMTennessee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 2 weeks ago

We are thrilled that you enjoyed your time with us! We hope to see you again the next time life brings you to Boston!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The rooms facing the airport on the upper levels have a fantastic view of airport operations.
The food is good.
The aircon in the room was very noisy making it difficult to sleep without earplugs.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Stephen P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 2 weeks ago

Thank you for your feedback on your recent stay! Glad you enjoyed the view and our culinary team. I will have our engineering team look at the A/C unit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

A great hotel with attentive polite staff, delicious food and particularly great views of Boston Harbor. A bonus is easy access to the water taxi pier for trips across to Boston.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Julia B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 2 weeks ago

We are thrilled that you enjoyed your time with us! We hope to see you again the next time life brings you to Boston!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This was our first time at the Hyatt’s Boston Harbor location and we loved it! The rooms are very clean and quiet and the view is beautiful and the close proximity to the airport saved us some time catching an early flight.
For dinner, we dined in the hotel at the Harborside Grill and our server, Laura, did an outstanding job of not only providing us with excellent service, but she was incredibly warm and personable. She even made sure we used our dining credit that we didn’t even know we had! Very appreciative of this level of service. Will definitely stay here again.

Date of stay: September 2024
Trip type: Travelled with family
Thank Knockersf22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 2 weeks ago

Thank you for your feedback on your time with us! Laura is amazing and provides authentic Boston hospitality. We will pass on your kudos to her!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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