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We stayed for one night prior to our cruise. The front desk staff were very friendly and helpful as well as their guest services manager, David. Beautiful rooms and very clean!
Date of stay: August 2024
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Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this review
Responded 5 weeks ago
It is great to hear about your time with us! Thank you for recognizing Daivd! We hope you enjoy your cruise!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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If you want to find a stay nearby boston airport, please consider this one. Wonderful bay view, nice breakfast, and excellent front desk. But be aware of the service of the hotel shuttle. It may take longer than you expected.
Date of stay: August 2024
Trip type: Travelled on business
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Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 6 September 2024
We are happy that you enjoyed the hotel. We apologize about the shuttle service issue you had, we are adding GPS to improve the timing of the shuttles
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Every time I’m in Boston I stay at one of the airport hotels for an easy commute for early AM departures. The Hyatt is my first preference over the competition due to the location overseeing the harbor. Their rooms are very comfortable as well. Win win.
Date of stay: August 2024
Trip type: Travelled on business
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Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 6 September 2024
Thank you for your kind words! We are glad you enjoyed your stay with us!
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Great hotel and location / Never heard planes even though right at airport / Everyone super friendly and helpful / Second stay and will stay again
Date of stay: August 2024
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Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 6 September 2024
Thank you for staying with us again! We can't wait to see you next time!
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arrived and was instantly greeted by friendly faces and helpful hotel staff.. The GM Darius really has everyone dialed in.. The front desk clerk Michelle was very helpful and made sure everything was on point and always was available to help with any needs we had. Hyatt Globalist status recognition is appreciated . The breakfast every morning was exceptional with the best views Wont hesitate to come here on my next trip to Boston again
Date of stay: August 2024
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Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 6 September 2024
Thank you for being a globalist, we appreciate you! We thrilled to see Michelle and Darrius helped make you stay great!
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This is an excellent hotel that is remote from the crowded conditions downtown but with quick connections to the water taxi, subway, etc. to get you where you need to go.
Date of stay: August 2024
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Chad Goudie, General Manager at Hyatt Regency Boston Harbor, responded to this reviewResponded 6 September 2024
Thank you for your feedback on your time with us! We are happy that you enjoyed your stay with us!
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC