Not a good experience. Took and hour to get a shuttle from the airport which is literally right next door. First room had not heat or cooling. Second room had a strong and terrible smell. No other rooms were available. Room service is served on plastic plates with plastic utensils. Breakfast service was very slow because the restaurant is badly understaffed and breakfast buffet in low quality with few options. Staff were friendly but the place needs to hire more people. Won’t stay again.

We spent 3 nights pre-cruise and one night post-cruise at this hotel and it was perfect for our family. Very convenient shuttle took us to/from airport and subway often. The view is spectacular. Nice restaurant and comfortable patio - room was very comfortable- no airplane noise at all.

This hotel has the prettiest view of any airport hotel I have ever experienced. The room was comfortable and updated. The windows are sound proof, but the walls are not. We had trouble going to sleep when the family with toddlers came back to their room at 11 and woke up crying at 6. The staff helped us out with tape for my son’s luggage that got ripped by the airline, but was not incredibly knowledgeable about the area.