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“Great location”
Review of Omni Parker House

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Omni Parker House
Ranked #44 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great location”
Reviewed 12 July 2012

Located close to the major sites and subway. Several eateries and drugstores down the street. We really loved "Sweets" across the street - great cupcakes.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hamlet20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Ottawa, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 July 2012

Beautiful hotel with great location, you can walk to anything you would like to see in Boston. Loads of history in the hotel. The staff are great. They know all the insider things to do and see. Joined as a select member and got lots of extras. I was tired from driving to get to Boston, and check in fast and painless.

Room Tip: If driving, use valet parking. Boston parking is difficult to find, and it is only a few dollars mo...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cookndales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
251 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 12 July 2012

I'm in Boston every two weeks for business and have stayed at some marvelous hotels - I will officially strike this one off the list. The room was shabby - one electrical outlet (in the bathroom), and the room service was beyond inedible. Only the dessert was tolerable and that was only because I was starving. The meal was incredibly bad and the service was worse. The front desk staff was aloof and rushed.....I remember staying here almost 20 years ago and I thought it was great then.....guess it was never upgraded. I do think the bed was comfortable....so that helped.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NonaKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucerne, Switzerland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 July 2012

My girlfriend and I stayed here for one night in mid of may . The ratings and the pictures on dthe internet looked really appealing.
Unfortunately the impression we got from the internet was the opposite of the experiences we had to make when staying there.
When we arrived we were impressed. The old lobby is charming and absolutely unique.
However from there on it just started getting worse.
At first we were shocked by how small the room was. There was hardly enough space for us to move freely. Also we could not see the TV from our bed. But not only the bedroom also the bathroom was tiny. In front of the Bathroom the whole carpet was wet, since there most have been some kind of leek.
The “king size bed” we reserved was smaller than any bed I have ever seen in a hotel.
When requesting a different room and willing to pay what ever additional fees necessary, we were informed that all rooms were booked. As if that wasn’t enough the woman didn’t not even apologize for the inconvenience or the wrong bed size. Now an apology would have been justified, since when checking the internet after her denial, other rooms were still available for that specific night!
Well then we decided to make the best of it and spent the night in that small room. Although the bed sheets were clean, the cushions must have been at least as old as the hotel itself. since their smell went right through the sheets.
The next day at exactly 8:30 AM the cleaning lady knocked at our door for the first time. After telling her that we would only be leaving at 10:30, she only knocked another two times until we finally left.
When checking out, no one asked us how our stay was or wished us a nice day. The only thing she said was: “All Set!”
I was really looking forward to a nice evening in Boston but this hotel was just one big disappointment.
This place is run down and the employees are generally unfriendly.
My suggestion if you want to get an impression of the hotel is: Walk though the lobby and have a drink at the nice bar they have. But that probably the best impression you’ll be able to get.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Grischun85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Omni Parker House, responded to this review, 12 July 2012
We are sorry that this guest did not have a typical Omni Parker House experience and understand that the guest room issues noted in the review undoubtedly clouded their overall assessment of our hotel. The review lacks certain details that could help us to understand exactly what happened. Therefore, we will gladly contact this guest to ascertain what we can do to restore the favorable opinion that prompted them to choose us in the first place.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Parker House

Property: Omni Parker House
Address: 60 School Street, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Boston
#32 Green Hotel in Boston
#33 Luxury Hotel in Boston
#33 Business Hotel in Boston
#33 Romantic Hotel in Boston
Price range (per night): ₹ 15,895 - ₹ 37,174
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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