I've just returned from my first trip to Boston, and stayed at Boston Harbour Hotel on the recommendation of some colleagues.
This hotel definitely lives up to all the glowing reviews. From the moment you arrive, you are treated as a VIP. Nothing is too much trouble for the staff who are polite yet friendly and welcoming. The building is impressive, much more than the standard glass and concrete block. The location could not be better, and my harbour view room was excellent, the view over the bay incredible. Sunrise over the still waters took my breath away.
All the food and drink at the hotel were superb, beautifully presented, but it's true it is a little pricey.
The spa, pool and jacuzzi were lovely, and very quiet during my stay. Cleaniness is clearly a high priority for the spa staff, the whole area was spotless (as is the hotel in general).
The type of service that impressed was when the bell boy who had assisted me on arrival saw me again the next morning, he remembered my name instantly, why I was in Boston, offered some water for my walk and was totally charming. This first class service really sets this hotel apart from the others and would make you always choose this hotel again.
There is a small amount of noise from some of the planes arriving and departing from the airport but you would get that at any Boston hotel, I suspect. Slightly more annoying is that I could hear conversations from everyone who walked past the room door. Late at night, this is intrusive. This is a minor issue though, I've never encountered a hotel where there is not some external noise, but it's the one thing that bugged me during my stay.
If you want a 5* hotel with amazing service in a stunning location, then this is the place for you.
- Official Description (provided by the hotel):
- A 230 room luxury five star hotel located on the waterfront at Rowes Wharf. Adjacent to the Financial District and walking distance to many different shopping areas including Fanueil Hall, Quincy Market, Downtown Crossing and the Historic North End. Close to many attractions including the New England Aquarium, Children's Museum, Trolley Tours, Whale Watches, Paul Revere House and Freedom Trail. The Spa at Rowes Wharf features a 60 foot indoor lap pool, sauna, steam room, and Jacuzzi. The workout room includes free-weights, elliptical machines, stairmasters, treadmills, bicycles and crosstrainers. All workout attire is provided including shirts, shorts, socks, towels, bathrobes, and slippers. Beneath the unmistakable arches of the Boston Harbor Hotel at Rowes Wharf, overlooking the majestic waterfront, three first-class restaurants combine to provide the perfect blend of delicate fare, scenery, and ambiance. The Rowes Wharf Sea Grille opened in May 2009 and features the freshest possible seafood artfully presented. ... more less
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