Another great stay,we keep coming back...clean,comfortable, quiet,can't beat the location, great staff(especially Merima at the front desk)our 5th or 6th stay and no complaints....rooms are spotless,coffee,water & snacks available..More
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Location is perfect. The room was perfect for an overnight stay and the complimentary snacks were a nice touch. The staff was friendly and helpful. The bartender, Terrell, was incredibly friendly and makes an excellent cocktail!
delgadoerick510
Thank you for taking the time to provide us feedback! I am glad to hear you enjoyed our snacks and that you were able to utilize the lobby bar during your stay; which gave you a chance to interact with Tarrell. He is an assett to your hotel!
Thank you,
The Godfrey Hotel has become our "go to" hotel when in Boston. The hotel staff is friendly, courteous, efficient. These accolades are applicable to the entire staff, inclusive of the check-in, maintenance and room service staff. The hotel receives high marks in cleanliness. The location of the Godfrey Hotel is very well-placed for our needs. Would highly recommend the Godfrey Hotel to any and all.
Renaud B
Our staff takes pride in what they do and love being at work. Thank you so much for outlining and including all staff from Front Office to Engineering etc. Our housekeeping team is so proud of our high cleanliness score and numerous AAA awards for cleanliness. We look forward to welcoming you back soon!
Cheers,
A modern, well equipped hotel slap bang in the middle of Boston, 2 mins from Boston Common and next door to a subway station. Everything was competent - my complaints were no breakfast (subcontracted to a coffee shop attached to the hotel which did awful coffee even by USA standards) and the price - gee - yes it's Boston and yes the dollar was strong - but $450 per night? Gosh.
miniman2804
Thank you for taking the time to provide us with feedback. Our location is amazing, as most reviewers will agree with you. I apologize that we do not offer a continental breakfast but do partner with Café Bonjour next door that offers 10% off for our guests. George Howell is our coffee shop and has a niche following, and most of our guests love it, although some find it a little to strong for their taste. We price our rooms based on what is going on in the city and the inventory we have available. Prices do fluctuate based on the season, as well as on the day of week. If you stayed at the tail end of November 2022, there was a big convention in town and we were sold out.
Cheers,
Horrible experience. Room was disappointing (king corner room). Noisy from restaurant directly below. Bathroom door would not shut completely. Exposed wads of electrical cords. Shower products were not replaced after first night. TV shoved into corner, into the curtains so couldn’t’ t open the curtains for the “corner view”. Called front desk for manager to call me the following day. Never called. So bad we left after day two, 2 days prior to our departure date…knowing we would lose that money. Finally heard from the hotel, and refused to do anything.
While the location of this hotel is excellent, I highly recommend you reconsider before selecting this location for your next stay in Boston. The front desk staff is incredibly rude and will belittle you if you have a genuine question. Getting past the staff, the cost is also a bit hard to swallow. While the room rate is okay, it’s the $57 per night parking rate that is a bit obscene, especially when you consider that this is valet parking and you have to tip them every time you are hailing your car. However, I will say, the valet staff is incredible and very friendly.
codybillheeley,
Thank you for taking the time to provide us feedback. We did have a staffing transition the last few months, and have addressed any short comings. Please reach out directly to me at azra.dzino@godfreyhotelboston.com so that I may clarify a few things and can address accordingly.
In regards to Valet parking $57, we are on the lower end for a downtown property. Hotels in our vicinity are charging $62-$68 per night for valet. We also do suggest self parking in the garage that's about a 10min walk from the hotel if guests would prefer that over valet.
Thank you,
