We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best experience of our lives!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
InterContinental Boston
Ranked #4 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
Brockton, Massachusetts
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Best experience of our lives!”
Reviewed 3 April 2012

My husband and I spend the first night of our honeymoon before heading to Jamaica at the InterContinental! This hotel is elegant and such a great experience. The hotel noticed that it was our honeymoon and gave us the Presidential Sweet for the night. The room quality amazed us! The bathroom was spacious, spotless, and really nice. They have beautiful accommodations and gorgeous views of Boston! We ordered room service and promptly got a delicious meal! This hotel is worth the money and if you are looking for a comfortable and accommodating stay in Boston this will be your place!

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bekah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICBoston, Hotel Manager at InterContinental Boston, responded to this review, 16 April 2012
Congratulations on your marriage! We are ecstatic to hear that we could provide you with an unforgettable experience on your special honeymoon night. Our staff truly tries to exceed guest expectations and we are delighted we were able to provide you with our most luxurious suite accommodations. Our 3,300 sq. ft. Presidential Suite with 2 bedrooms and 2.5 baths is the epitome of extravagance and perfect for your honeymoon night. We hope you had a wonderful rest of your honeymoon in Jamaica and will visit us again in the future with more time to explore our dynamic city.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,910 reviews from our community

Traveller rating
    2,709
    863
    200
    73
    65
See reviews for
894
1,320
189
1,081
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (845)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Toronto
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 April 2012

We stayed at the InterContinental Boston for two nights in March. My husband was in the city on business so I tagged along. Check-in was seamless and we were in our room in no time. Our room was large, but the bathroom was even bigger! I don't think I've ever stayed at a hotel at this price point with a bathroom this big. The linens were fresh and clean - and the king sized bed was cozy. Our room was facing into the u-shaped side so the view wasn't wonderful because it was looking at the roof. It was a very long walk from the elevator, but our room was the furthest so not like it's common place.

The location of the hotel is great! So close to downtown, but also not too noisy. The front door staff was outstanding and hailed us cabs in no time flat. They have a really nice lobby bar with a great patio that overlooks the water.

There were only a couple drawbacks that were very minor in my opinion. The pool hours weren't very late (closed at 8pm) and when I went the next morning it was packed with young children. If you're not a kid fan you'd probably not be thrilled with the morning I went. Although, the gym area around the pool was really amazing! So many machines and no line up to use them. We had to make a phone to the airline and it was $1 per minute to call a 1-800 number. Seems pricy, but most hotels at this level charge.

Overall, I'd definitely stay here again and recommend the same to anyone reading this review.

Room Tip: Ask for a room overlooking the water (inside of the u-shaped area in the middle of the hotel)
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank our2cents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICBoston, Hotel Manager at InterContinental Boston, responded to this review, 11 April 2012
Thank you for your detailed review of our hotel. It is great to hear you had a chance to visit our hotel with your husband and you both enjoyed your stay.Our staff strives to upkeep and maintain our facilities to exceed our guests expectations. We love hearing that you indulged in our stylish, modern guestrooms featuring state-of-the-art technology and lifestyle enhancing amenities that assist with work and play. Our bathrooms are laden with luxuriating amenities that offer a spa-like experience and we are glad you enjoyed each detail we put into ensuring a relaxing and wonderful stay for our guests. We are delighted to hear you enjoyed your stay and hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 April 2012

A sewer pipe broke in our room the smell was unbearable! My issue with this hotel is that I had to call several times and beg the manager for a free night, which he was hesitant and I tried to argue that we really deserved more than that. A sewer pipe breaking is very unsanitary and the smell actually made me vomit!!!! It was our last night of a 5 day stay... The way they handled it was so unprofessional!
I've stayed at the four seasons and they gave me a free night based on loud people in the room next to me and I didn't even have to ask for this, they just offered it! How nice is that?
Stay clear of this hotel... Sewers breaking is not good!!! (this stay was in July of 2011, it just took me along time to write this review) but I remembered!!!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jen1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at InterContinental Boston, responded to this review, 6 May 2012
Jen1201,

Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was unacceptable. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 March 2012

Staff is extremely friendly and helpful. Everyone that I ran into made a point to say "hello" and smile. The rooms are really nice and the hotel is within walking distance from Aquarium, Chinatown, theater district and many other attractions. The hotel bar "Rumba" is very fun and lively. It is a very popular spot on Friday nights! Would love to go back.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EdddieEddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICBoston, Hotel Manager at InterContinental Boston, responded to this review, 11 April 2012
We are delighted to hear we could provide you with a memorable stay. At InterContinental Boston we strive to provide ‘At Your Side’ service to our guests to tend to their every need while providing the proper In the Know info for them to explore our vibrant city to its fullest. Nest time you visit, stop by our concierge desk and they can provide you with great new In The Know tips about Boston. Did you know our hotel was built on the site where the Boston Tea Party took place in 1773? Be sure to explore The Tea Party Museum opening in 2012 right on the Fort Point Channel behind our hotel.  We will be sure to share your praise with our team and thank you for posting your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
295 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 29 March 2012

We checked in before noon and, as an Ambassador Club member, were upgraded to an executive suite overlooking the wharf. There was an issue with my Ambassador Club number not syncing with my Priority Club number which the check-in agent noticed and offered to remedy.

The two-room suite was huge! and well laid out for business with the living/meeting area distinct from the bedroom. There was also a powder room, separate from the private bathroom, which was also a plus for business meetings. We were there for vacation, however, but enjoyed the space and added amenties.

The service, overall, was outstanding. After checking in, we decided to take a walk. The bellman stepped over to the unattended concierge desk to see if he could help and drew us the route on the map which would get us to our destination most directly and easily. Service in Miel Restaurant and the RumBa was exceptional as well.

Room Tip: Join the Ambassador's Club for $200/yr for guaranteed upgrades, free internet and a free weekend...
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fififlies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICBoston, Hotel Manager at InterContinental Boston, responded to this review, 11 April 2012
We appreciate you posting your review of our hotel. We can’t agree more with you about the value of The InterContinental Ambassador Club! It is the perfect guest recognition program that delivers just what you need, just when you need it. From guaranteed room upgrades to late check-out, refreshments and complimentary weekend night certificates, Ambassador is dedicated to providing its members with the relevant extras that enrich, reward and simplify their lives and it is good to hear we were able to deliver this experience to you. Although being apart of the Ambassador Club clearly has its perks, we do strive to exceed each of our guests’ expectations and wow them with our service, facilities and location. At InterContinental Boston, we try to ensure that each guest’s stay is never the last and we hope you will visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Boston hotels
Downtown
Boston Harbor Hotel
Boston Harbor Hotel
#2 of 83 in Boston
4.5 of 5 bubbles 1,842 reviews
Seaport District / South Boston Waterfront
Seaport Boston Hotel
Seaport Boston Hotel
#3 of 83 in Boston
4.5 of 5 bubbles 4,568 reviews
Downtown
The Langham, Boston
The Langham, Boston
#22 of 83 in Boston
4.5 of 5 bubbles 2,182 reviews
Show Prices
Show Prices
Show Prices
Downtown
Four Seasons Hotel Boston
Downtown
Omni Parker House
Omni Parker House
#44 of 83 in Boston
4.0 of 5 bubbles 7,169 reviews
Back Bay
Lenox Hotel
Lenox Hotel
#6 of 83 in Boston
4.5 of 5 bubbles 3,266 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Boston? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about InterContinental Boston

Property: InterContinental Boston
Address: 510 Atlantic Avenue, Boston, MA 02210-2210
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Boston
#3 Luxury Hotel in Boston
#7 Romantic Hotel in Boston
#7 Green Hotel in Boston
#7 Business Hotel in Boston
#8 Family Hotel in Boston
Price range (per night): ₹ 19,975 - ₹ 47,385
Hotel Class:5 star — InterContinental Boston 5*
Number of rooms: 424
Official Description (provided by the hotel):
This breathtaking, modern Boston waterfront hotel stands on the site where a late-night tea party ignited the American Revolution. Located between the financial district and the booming Fort Point Channel, find yourself at the heart of the city and take in waterfront views from Miel, Boston's first Provence-themed brasserie. An urban retreat, relax and revive with an indoor lap pool and full-service spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Agoda and HotelQuickly so you can book your InterContinental Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Boston Hotel Boston
Boston Intercontinental

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing