We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Attention to detail and simple requests”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Westin Boston Waterfront
Ranked #38 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Chicago, IL
Level 4 Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Attention to detail and simple requests”
Reviewed 23 April 2012

Despite 4 separate cals and requests, the ability to get turn down service...non existent.
Internet connection slow...maybe with the intent to get you to "upgrade."
The Hotel is a bit sterile. Registration was awkward..."you asked for this and we confirmed but we don't have a king...will you tak two doubles?"
The major plus is connection with the convention center.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank okcolb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,629 reviews from our community

Traveller rating
    1,087
    992
    367
    112
    71
See reviews for
392
557
151
1,243
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (522)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
dc
Level 4 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 April 2012

My wife and I stayed at this hotel last weekend. The check in was quick and efficient. Our room on the on the 12th floor. It was like any other 4 star hotel and the view was OK. The staff was friendly and helpful but concierge desk was often unmanned. I would rate the gym as average. The bar was lively with good choice of beer.
World trade Center T station is right across the hotel and hence access to the airport is easy.
Good hotel to stay in Boston if you do not mind walking a few blocks to get to the metro

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikeneo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveAssistant32, Executive Assistant to the General Manager at The Westin Boston Waterfront, responded to this review, 25 April 2012
Thank you for posting your review. We do appreciate the feedback and look forward to hosting you on a future visit to Boston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york, new york
Level 5 Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 April 2012

My husband and I visited the Westin Waterfront for 2 nights -- and it was another great visit. Check in was early and the let us have our room early and it was a beauiful room. I wish I asked our housekeeper's name, because she was wonderful. I had a bout of plantar fasciitis and she went out of her way to get the name of her podiatrist for me and gave me directions on how to get there. I couldn't get an appointment with him, but the fact that she did that was commendable.

I know it's off the beaten path, but you can take the Silver line and meet up with the red line and go from there. I'll definitely visit again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank terithecook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveAssistant32, Executive Assistant to the General Manager at The Westin Boston Waterfront, responded to this review, 25 April 2012
I was delighted to read your review of our property and would love the opportunity to recognize the room attendant you mentioned. Please feel free to email me at donna.frechette@westin.com or call me directly at 617-532-4863. I look forward to hearing from you and hope you will visit us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2012

The hotel is adjoined to the convention center, making it super easy to go back and forth between your convention and the hotel. The hotel itself is very clean, the service is lovely. The bar, Starbucks, and convenience shop in lobby are all great for grabbing what you need on the go. My only complaint was that it cost over $30 a night just to park at the hotel's garage.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Serenity373737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveAssistant32, Executive Assistant to the General Manager at The Westin Boston Waterfront, responded to this review, 25 April 2012
Thank you for posting your review. We do appreciate your feedback and hope you will consider staying with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2012

Stayed at the Westin Boston waterfront recently for a company conference. Very good and extensive conference facilities. Rooms pretty standard but spacious and comfortable.
Nice gym and pool facilities. Great location. Convenient to city center and also easy access to airport.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niall M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Boston hotels
Seaport District / South Boston Waterfront
Renaissance Boston Waterfront Hotel
Seaport District / South Boston Waterfront
Aloft Boston Seaport
Aloft Boston Seaport
#57 of 83 in Boston
318 reviews
East Boston / Logan Airport
Hyatt Regency Boston Harbor
Show Prices
Show Prices
Show Prices
Seaport District / South Boston Waterfront
Seaport Boston Hotel
Seaport Boston Hotel
#2 of 83 in Boston
4,776 reviews
Seaport District / South Boston Waterfront
Element Boston Seaport
Element Boston Seaport
#53 of 83 in Boston
158 reviews
Downtown
InterContinental Boston
Show Prices
Show Prices
Show Prices

Been to The Westin Boston Waterfront? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Westin Boston Waterfront

Property: The Westin Boston Waterfront
Address: 425 Summer Street, Boston, MA 02210
Phone Number:
Region: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Boston
#28 Business Hotel in Boston
#29 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
Price range (per night): ₹ 13,752 - ₹ 40,357
Hotel Class:4 star — The Westin Boston Waterfront 4*
Number of rooms: 793
Official Description (provided by the hotel):
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Ctrip TA, Expedia and HotelQuickly so you can book your The Westin Boston Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing