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“ABSOLUTELY MARVELLOUS” 5 of 5 bubbles
Review of Kimpton Nine Zero Hotel

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Kimpton Nine Zero Hotel
Ranked #16 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Sydney
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“ABSOLUTELY MARVELLOUS”
5 of 5 bubbles Reviewed 25 April 2012

My wife and I have just returned from Boston , where we stayed at Nine Zero for 8 nights . She returned 4 days later for one more night.Our stay included the Boston Marathon weekend.And what a wonderful time we had . The staff are just wonderful - sincere friendlly and helpful in every way . They had a 4am runners breakfast , and a "congratulations" banner in the foyer with balloons after the marathon , to recognize those runners who had made it in the heat .( The expensive 5-star hotel 10mins away did nothing for their runners).We were made to feel most welcome and the kindness and genuine courtesy of the staff is something we had never experienced at an hotel .Top marks to Patricia, Thomas and the ever smiling Andy who made our stay so comfortable , as well as the others.. This facility is excellent with good food and wine .For us we loved staying here and it is the wonderful staff who are the heartbeat of Nine Zero.If you've read this far , don't surf for other hotels - save youself the trouble . Just book in at Nine Zero.You will love it.

Room Tip: Overlooking the park . A high floor with room numbers ending in 00 to 04 eg rooms 700 to 704 etc .
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  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ozzieal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorofOps90, Manager at Kimpton Nine Zero Hotel, responded to this review, 5 May 2012
Dear ozzieal,

Thank you for staying with us! A power breakfast and a few decorations are the least we could do for our amazingly dedicated (stubborn?) athletes. I don't know if I could have said it better myself - "the staff is the heartbeat of the hotel" - and they really are at this property. Without them we would just be empty bricks and mortar (or stainless and marble in our case).

Hope to see you again soon.

Happy Travels,

Mark
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2,506 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (625)
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English first
travelgallcb
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

Great location!! We stayed with our three year old golden and we have taken him to other hotels. This place is the best. Great price, posh and we got to have our dog!! Heaven

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelgallcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorofOps90, Manager at Kimpton Nine Zero Hotel, responded to this review, 5 May 2012
Dear travelgallcb,

Your golden must have loved being so close to the Common. I would imagine that is about as close as possible to a dog's ideal dream - without the firetruck made of hot dogs of course!

Have fun!

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Having stayed in Cape Cod for a week and being totally disappointed with the hotel we made our way back to Boston a night early. On arrival we were greeted by friendly and efficient staff who were horrified by how we had been treated in our previous hotel. We checked in and were shown to our room which was really lovely, then we went straight to dinner in the hotel.

On arrival back at our room we were greeted by a complimentary bottle of Champagne and chocolate covered strawberries along with a lovely card saying that they were sorry we had been disappointed by the other hotel in Chatham. Now I must emphasise that this other hotel was nothing to do with them and not even in the same group! We were very touched by this gesture and it made it worthwhile having to pay an extra night because of leaving the other hotel early!

The service continued for the rest of our 3 day stay.

We were so pleased with our stay that we are looking at where this group of hotels are in the States so that we can stay with them again.

Thank you to all at the Nine Zero for making our holiday happy again!

Room Tip: Rooms are fabulous.
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank wiggy0701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorofOps90, Manager at Kimpton Nine Zero Hotel, responded to this review, 5 May 2012
Dear wiggy0701,

Thank you for staying with us last October. So glad we could help you move on from the memory of your Cape Cod debacle. It really is too bad - as heading out to the Cape, especially in the off-seasons of Spring and Fall, is a beloved getaway for us locals. Certainly don't write it it off if you come through Boston again.

You won't have to look too far to find Kimpton's elsewhere in the States. We are 57 hotels and growing: SanFran, DC, Chicago, NYC, Miami, Denver, LA, and on and on.

Safe travels,

Mark
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Greenville, South Carolina
Level Contributor
174 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 23 April 2012

On a four night stay for business, I choose Nine Zero for the location in central downtown and for the good reviews. Overall, it is a very nice property. The staff was incredibly helpful and courteous, the restaurant and bar were excellent with a very friendly and helpful staff, and the location cannot be beat if you need to be downtown. Unfortunately, I felt the property skimped on room amenities - particularly in the bathroom. The towels were small and thin, the shampoo seemed watered down, and the TP - well it was anything but soft. For the price and all of the other positives about the property, I would hope that they remember some of the smaller things in the future.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SRHGreenville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew_NNZ_Manager, Front Office Manager at Kimpton Nine Zero Hotel, responded to this review, 30 April 2012
Dear SRHGreenville,

Thank you so much for staying with us and for taking the time to review our property. Of course, we love great feedback especially about our staff, but it is always good to know where we can improve as well. Thus, we are working with the best scientists (lucky us they are across the river in Cambridge) to develop a super soft and eco-friendly style of TP.

Thanks again for staying and I hope we will see you again soon!

Andrew
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Mayo
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 April 2012

I can't say enough about all the staff at this property. They genuinely care and are very committed to provide satisfaction and a quality stay. The location of this property is second to none and if your visit happens to be centered around the marathon, the access to to the buses and the return from the finish can't be beat. Subway to the anywhere in the city is just steps away, although everything one might need is close by this property. Walk out the front doors and join the Freedom Trail or spend a lazy afternoon in Boston Common or the Public Gardens.

Room Tip: Our corner view of the Granary and Boston Common was great. Left the windows open often to enjoy th...
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  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank jhowdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectorofOps90, Manager at Kimpton Nine Zero Hotel, responded to this review, 5 May 2012
Dear jhowdy,

You have a lot of energy! Run a marathon and then jaunt around town on the 2+ mile Freedom Trail? Granted - you don't have far to go to get to the Trail with the red line passing right by our door. I'm definitely more of a lazy afternoon in the park kind of guy.

Happy Running!

Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Nine Zero Hotel

Property: Kimpton Nine Zero Hotel
Address: 90 Tremont St., Boston, MA 02108-4101 (Formerly Nine Zero Hotel - a Kimpton Hotel)
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Boston
#6 Romantic Hotel in Boston
#10 Business Hotel in Boston
#11 Luxury Hotel in Boston
#12 Green Hotel in Boston
#13 Family Hotel in Boston
Price range (per night): ₹ 18,521 - ₹ 37,500
Hotel Class:4 star — Kimpton Nine Zero Hotel 4*
Number of rooms: 190
Official Description (provided by the hotel):
The elegant Kimpton Nine Zero Hotel in downtown Boston is consistently named one of the world's best hotels by Conde Nast Traveler, and was recently voted Boston Magazine's Boston's Best Boutique Hotel. Nine Zero Hotel features impeccable service, sophisticated 4-star style, the new Highball Lounge and the perfect launch pad for exploring this historic city. The central location means easy access to Beacon Hill, Boston Common, Faneuil Hall and the Museum of Fine Arts, Boston. ... more   less 
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Also Known As:
9 Zero Hotel - a Kimpton Hotel
Nine Zero Hotel Kimpton

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