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“Wonderfully Well Run ”

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Hyatt Regency Boston
Ranked #33 of 86 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
Reviewed 13 December 2017 via mobile

My wife and I had the pleasure of staying at the Hyatt Regency Boston late last week. We were celebrating a special anniversary and doing some Christmas shopping. We were very impressed from check-in to check-out. The staff was extremely welcoming and efficient. Their dining recommendations allowed us to experience several of Boston's newest restaurants which we thoroughly enjoyed and would have been hard pressed to identify on our own. Our room was modern and very comfortable. Their breakfast buffet is not to be missed including delicious cooked-to -order omelettes and pancakes. The location is central to so many of Boston's iconic sights. As life long Bostonians we sometimes take our city and all it has to offer for granted. Living so close, we don't often get to stay overnight in town. Our Hyatt experience reminded us how lucky we are to call Boston home. If you too are a local looking for a place to celebrate a special occasion or just to get back in touch with the city you call home, a stay at the Hyatt Regency Boston is a "wicked" good time!

Stayed: December 2017, travelled as a couple
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry D, General Manager at Hyatt Regency Boston, responded to this reviewResponded 14 December 2017

Hello,
Thank you so much for taking the time to leave your heartfelt review. It's feedback like yours that reminds us why we do what we do each day and I am delighted to hear you enjoyed your stay with us, especially as a local! We are glad to have played a positive part in your staycation in the heart of our amazing city. We look forward to seeing you again very soon and thank you again for your lovely review.
Best,
Terry

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62 - 66 of 4,072 reviews

Reviewed 12 December 2017

We stayed at the Hyatt Regency with friends for a weekend before Christmas. This hotel is located near to the Downtown Crossing and Fanuiel Hall which’s a great location. All of the staff seemed genuine and concerned that we were enjoying our stay. We liked the buffet breakfast and especially William, one of the waiters. The hotel is clean and the rooms are well designed for comfort.

  • Stayed: December 2017, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank HarryWilder_Vermont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry D, General Manager at Hyatt Regency Boston, responded to this reviewResponded 14 December 2017

Hello,
Thank you for taking the time to leave your review. I am so happy to hear you and your friends enjoyed your holiday trip from start to finish. We will pass along the kind words to William from Avenue One. We look forward to hosting you again in the future!
Best,
Terry

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Reviewed 12 December 2017

We had a great stay at the Hyatt Regency Saturday night. Kevin Nagle & his team went above & beyond to make sure we were taken care of! The room was clean, comfortable, & well appointed. We enjoyed the lobby bar as well as the breakfast buffet. We will be back.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry D, General Manager at Hyatt Regency Boston, responded to this reviewResponded 13 December 2017

Hello,
Thank you for your "5-star" review. We are so happy to hear that your stay was great from start to finish and that you enjoyed your girl's getaway. I will pass along the kind words to Kevin and the team! We look forward to hosting you again very soon.
Best,
Terry

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Reviewed 12 December 2017 via mobile

Our anniversary weekend wouldn't have been complete without the amazing service of the staff! My husband called the hotel the morning of to see if he could surprise me with a little something for our anniversary... we were pleasantly surprised with a room upgrade and champagne + note congratulating us on 9 years signed by the staff working that day! It was such a sweet and personal touch making our stay that much more unforgettable. The room was perfect! The staff were so friendly, helpful, and personable. And the hotel was in perfect walking distance from every destination we enjoy including Faneuil hall, Boston city hall for the winter market, and boylston st. Will definitely come back over and over!!!

Stayed: December 2017, travelled as a couple
Thank elwirasullivan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terry D, General Manager at Hyatt Regency Boston, responded to this reviewResponded 13 December 2017

Hello,
Thank you for leaving your positive review and happy anniversary! We are thrilled to have been a part of this special milestone. We strive to provide our guests with excellence and care and I am delighted to hear we made your stay memorable. We look forward to hosting you and loved ones in the near future.
Best,
Terry

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Lori B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terry D, General Manager at Hyatt Regency Boston, responded to this reviewResponded 13 December 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hyatt Regency Boston

Address: 1 Ave De Lafayette, Boston, MA 02111-1739
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Boston
#25 Luxury Hotel in Boston
#27 Family Hotel in Boston
#35 Romantic Hotel in Boston
#43 Business Hotel in Boston
Price Range: ₹ 8,929 - ₹ 44,260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Boston 4*
Number of rooms: 502
Official Description (provided by the hotel):
Discover the city's downtown destination, Hyatt Regency Boston, where luxury and convenience collide. Steps from Boston's most desirable area-attractions such as the Boston Common, Faneuil Hall, and Boston's famous shopping destination, Newbury Street, the hotel sits at the edge of the city's excitement. Tour the Freedom Trail, visit the Museum of Fine Arts, or catch a game at historic Fenway Park, all just minutes from Hyatt Regency Boston. Experience Boston's exhilarating 24-hour neighborhood and burgeoning restaurant scene that includes our casually chic restaurant, Avenue One. Relax in our heated, indoor saline pool and stay energized in the StayFit Gym. Convenient to the Theater District, the Financial District and attached to Macy's for convenient shopping, our downtown Hyatt hotel is also a 10 to 15 minute walk to the South End, Back Bay, the Charles River Esplandade, and is connected to the "T," Boston's mass transit system. ... more   less 
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Also Known As:
Hyatt Regency Boston Hotel Boston
Boston Hyatt Regency
Hyatt Boston

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