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“Ramada River Ridge in Asheville - ugh!”

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Ramada Asheville Southeast
Ranked #54 of 66 Hotels in Asheville
Reviewed 3 January 2012

We had reserved for two nights at the Ramada River Ridge in Asheville, NC in January 2012. What a disappointment! Dated decor, dirty hallways, separate buildings that require an outside trek to get to the main building, burnt out light bulbs, toilet that wouldn't stop running, cracked basins in the bathroom, dirty windows and uncomfortable beds. In addition, the hotel allows pets, so we had the pleasure of barking dogs. After viewing the room, we asked if we could cancel our reservation and were told, "yes, but you'll still be charged for both nights". The staff was less than helpful and could have cared less about our satisfation/dissatisfaction. The only positive was it was an acceptable breakfast bar and the location is good. Avoid a disappointing stay and find another hotel in Asheville!

  • Stayed: January 2012, travelled as a couple
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5  Thank Unhappycamper_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this reviewResponded 15 March 2012

We do appreciate you taking time to write this review.. I am sorry your stay was not what you expected. We currently are doing a lot of work at the hotel and our property is be updated

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1,007 - 1,011 of 1,139 reviews

Reviewed 31 December 2011

We checked in on December 25 for a 3 night stay. There are 3 Buildings, we stayed in Building A. That is most likely the building that allows pets. Their pet policy was reasonable and inexpensive compared to other properties that we looked at before choosing to stay at the Ramada. The location is excellent. Very Close to Tunnel Road and Shopping, and just a few minute drive to Downtown Asheville. I was a bit apprehensive as much of building A was in the midst of some renovation and such. They were cleaning carpet, and painting when I was there. But the staff, or contractors who are completing the work are not intrusive at all. There was no noise, or any problems at all due to the work they were doing to improve the property. The Wi-Fi worked perfectly and was complimentary, which was another plus as all three of us have laptops, tablets, etc. We never had any issues with that, and Wi-Fi price and availability are at the top of our list when going out of town. I am not a morning person, but my wife and daughter did have breakfast daily, and said that the options and food quality were solid. This was a family vacation including our 2 Shelties. A good time was had by all. I do not think you can beat the price, the room, the pet policy, and the internet capability. This hotel was exactly what we were looking for. The staff was very helpful as well. We will definitely be back as we like to visit Asheville at least twice a year.

Room Tip: We booked through my company travel planner at work. But I called the hotel after the reservation w...
  • Stayed: December 2011, travelled with family
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3  Thank Todd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2011

Ok, here's the deal people.

-if your expecting a 5 star resort, your expectations are unfounded

-very, very basic and a bit outdated(that's generous)

-if your expecting a 'cheap' hotel then you won't be dissapointed

-the staff is very nice

-IMPORTANT-BAD location, stay near the Biltmore, somewhere on Hendersonville Rd. You will be much happier

-the bed was pretty uncomfortable

I probably wouldn't stay here again given all the other options I have seen driving around.

  • Stayed: December 2011
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1  Thank RealFoodCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2011

Room was just okay, no frills. No desk, bed wasn't the most comfortable, could only have one appliance plugged in at a time due to limited plugs (coffee maker or microwave or fridge). They do allow pets which is nice and the price is right for what you get. Morning breakfast was okay but no yogurt or fruit. You get what you pay for.

Room Tip: Don't get one near the highway. Get
  • Stayed: December 2011, travelled solo
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Thank EC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2011

When we travel, we look for a decent price, clean room with wifi and a good breakfast. This hotel fit the bill. Yes, the room could use a bit of updating, but everything worked and we enjoyed the stay. The breakfast was above average - eggs, sausage, waffles, juices, bagels, etc. I don't mind looking for restaurants for lunch and supper, but I want breakfast at the hotel and they came through very well.

  • Stayed: November 2011, travelled with family
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Thank pk51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DOSRAMADA, Director of Sales at Ramada Asheville Southeast, responded to this reviewResponded 9 December 2011

We try and keep our rates reasonable and offer good value for your money. We know you work hard for it. So if you looking for clean , comfortable and affordable, we fit the bill. Thank you for taking the time to write down your thoughts and we hope to see you again soon.

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Additional Information about Ramada Asheville Southeast

Address: 148 River Ford Parkway, Asheville, NC 28803
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Asheville
Price Range: ₹ 4,693 - ₹ 12,343 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Asheville Southeast 2*
Number of rooms: 113
Official Description (provided by the hotel):
Welcome to the Ramada Asheville at River Ridge in North Carolina. Minutes from Downtown Asheville and charming historic sites like the Biltmore Estate, the Ramada Asheville at River Ridge is your Asheville hotel of choice. We strive to give our guests an affordable, value-oriented experience whether you’re here for business, staying with family or simply passing through for a night. We also are registered to accept contracts with government workers. Situated on seven beautiful acres of land with an observation deck overlooking the Blue Ridge Mountain, we’re not your average Ramada hotel. Located off Interstate 40 and Interstate 240 at the River Ridge Marketplace, the Ramada Asheville at River Ridge has the market cornered on convenience and value. We offer contemporary accommodations at affordable prices with friendly service that strives to give you everything you need for hassle-free travel. Choose from our guest rooms or suites and enjoy all of our onsite amenities including such as parking, business center, fitness center, outdoor pool, meeting room, express check-out and premier front desk service, complimentary deluxe hot breakfast, high-speed internet access, picnic area and observation deck, and walking trails. Enjoy a hearty breakfast before starting your day. We serve scrambled eggs, sausage, waffles, biscuits & gravy, tropical fruit cocktail, muffins, bagels, white and whole wheat toast, and hot and cold cereal, Monday - Friday. No sausage or waffles on Saturday & Sunday. ... more   less 
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Also Known As:
Ramada Inn Asheville Hotel Asheville
Asheville Ramada Inn
Ramada Asheville

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