We stayed at the Hyatt Place for 3 nights. We were checked in quickly and headed to our room. We were shocked by the noise of the highway & the Mountain View from this floor was unimpressive. Knowing it would be difficult to sleep with the noise I immediately called the front desk. I asked to change rooms to the other side of the hotel in hopes it would be quieter I was told they would look to see what they could do. So we sat and waited and no one called back. So I called back and was told there was nothing that could be done and to come down and get a cookie on the house. Pictures below are the view from our room - we were that close to the highway. The person at the desk had an attitude and could care less that we weren’t happy. All other staff at the hotel were very friendly.
Pros: location, large room (suite)
Cons: noise, cleanliness of roomMore
- Free Wifi