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“Pleasantly surprised”

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Crowne Plaza Resort Asheville
Ranked #43 of 66 Hotels in Asheville
Hiawassee, Georgia
Level 6 Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Pleasantly surprised”
Reviewed 12 April 2012 via mobile

Got a very good rate via priceline. Updated room, very clean, quiet at this time of the year. We took a 1st level room with a nice patio with table and chairs to enjoy the nice view. We were able to watch the zipline at a distance. Frig in room so we were able to keep milk and wine cold. It was nice to have a towel bar inside the shower and the soap dish in the shower was at a very convenient level. This hotel has at least 16 tennis courts. It's only three exits from downtown and very easy to get to downtown. Be careful of the quick approach to the entrance and the one way out of the hotel. We decided to stay out of downtown because of the rate and the noise levels caused by traffic, and sometimes dumpsters being emptied at 3 in the morning. We would stay at this hotel again.

Stayed April 2012
Helpful?
Thank southernaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan B, Front Office Manager at Crowne Plaza Resort Asheville, responded to this review, 14 April 2012
I appreciate your response and review and am so glad that we exceeded your expectations. We truly try to give every guest an amazing experince and do what we can to make their trip to Asheville memorable so they will come back again. You can't always belive every review that you read online and I am glad that you have given us accurate feedback concerning your stay. Thanks!
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Atlanta, Georgia
Level 6 Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 9 April 2012

I was here for just one night but I wish I could've stayed longer. The hotel is perched up on a hill just a short drive from downtown Asheville. The front desk staff was friendly and efficient and provided great restaurant recommendations. The rooms were huge with balconies and comfortable beds. we ate breakfast in the restaurant which was a buffet that had great variety and was relatively inexpensive.

  • Stayed March 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank funtravelsallover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan B, Front Office Manager at Crowne Plaza Resort Asheville, responded to this review, 14 April 2012
Thank you so much for your positive feedback. Please come back for a longer visit next time and let us wow you once more.
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Charlotte, North Carolina
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 April 2012

My husband and I stayed here overnight 04-01-12. Nothing negative to report. The hotel is situated on top of a hill with lovely views of surrounding mountains. The bed was a latex mattress, very comfy. Granite bath counter, okay shower. Personal balcony. Very convenient to downtown. There is a sports complex with pool, golf, and workout facilities that makes this a resort, but we didn't take advantage of any of these. I would stay here again with no hesitation.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ConcertBum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan B, Front Office Manager at Crowne Plaza Resort Asheville, responded to this review, 14 April 2012
Thank you very much for your review. Next time you stay with us I encourage you to take advantage of our fitness complex, new full service spa, or zipline course if you are looking for a bird's eye view of the surrounding property and city of Asheville. I truly hope you can come back to see us.
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tennessee
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 April 2012

We had a good stay overall. Walls were a bit thin if you have noisy, laughing neighbors. They graciously moved us to a new room though and we were fine. Beds were VERY comfortable. Staff was very nice and attentive.
Good breakfast buffet (not free) with omelette station. Elevator too small.
Convenient location. Quiet.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peru08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan B, Front Office Manager at Crowne Plaza Resort Asheville, responded to this review, 14 April 2012
I am so glad that we could accomodate you during you trip to Asheville and appreciate the fact that you brought the concern of noise to our attention so we could make your stay more enjoyable. Our Simmons Beauty Rest beds always get great feedback, and as always, we are most proud of our attentive staff! Thank you for sharing your experience.
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Fort Lauderdale, Florida
Level 5 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 April 2012

The walls are really thin. Location was ok- not too far from downtown once you get your bearings. The decor is very dated, but the place has potential. I would not consider this a 3 1/2 star hotel though. One perk: the $5 shuttle to/from downtown. We didn't try any of the eateries on property with the amazing selection of really good restaurants. Next time we come visit, I will try a B&B with more character or a boutique property.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jsoloca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan B, Front Office Manager at Crowne Plaza Resort Asheville, responded to this review, 14 April 2012
Our close proximity to downtown and our $5/person roundtrip shuttle are two of our strongest selling points and I am very glad that you took advantage of both in order to appreciate the multitude of great restaurants in downtown Asheville. I extremely sorry that you were disturbed by your noisy neighbors, and we are currently looking into noise buffering options including door sweepers that should eliminate the hallway noise from people passing by. I appreciate all of your feedback and hope you can return to Asheville again soon. Thanks!
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Additional Information about Crowne Plaza Resort Asheville

Property: Crowne Plaza Resort Asheville
Address: 1 Resort Dr, Asheville, NC 28806-3815 (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Asheville
Price range (per night): ₹ 7,390 - ₹ 20,307
Hotel Class:3.5 star — Crowne Plaza Resort Asheville 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more   less 
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Also Known As:
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Asheville
Crowne Plaza Hotel Asheville

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