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Reviews (1,168)
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All reviewscookiesfront deskbrevard roadci swafflesbiltmore estatethe blue ridge parkwayroom was cleanrefrigerator and microwaveparking lot ishot breakfastgreat place to staybiscuits and gravyconvenient locationking suitethe breakfast areawould stay again
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Reviewed 17 November 2017

Stay clear of this hotel worse experience ever. Very poorly cleaned rooms, dirt and grim on everything.Was a nightmare from the time we walk into our 1st room. Ask for another room, a little cleaner. The 2nd room shower would not drain, had mold coming up from the drain. The toilet clogged up. The last morning before leaving we found bed bugs in the room, and I showed it to the lady at the front desk. After leave the hotel the lady at the front desk call me and try to argue with me on what kind of bug it was.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Country Inns & Suites By Radisson
3  Thank Jeremy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISBILTMORESQUARE, General Manager at Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC, responded to this reviewResponded 18 November 2017

Jeremy E, we are sorry to see that your stay, as described, does not reflect the hotel's standards nor the excellent experience we work hard to create for all of our guests. We are disappointed that we could not turn your stay around, despite all our efforts working to quickly resolve each of the issues that you brought to us. Your bug that you brought to our front desk was a real shock, and we are glad to share the good news that Orkin has thoroughly inspected the hotel room you stayed in and there is no sign whatsoever that the mummified bug you had came from the hotel guest room.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017

  • Stayed: November 2017, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 November 2017

The hotel was beautiful and everyone was very nice and helpful. The breakfast bar was very good as well. Room was very clean too! I would recommend this hotel to anyone. The bathroom was very clean and the beds were very comfortable.

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Country Inns & Suites By Radisson
Thank tammyp345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017

We attended a wedding at The Farm and location of Country Inn and location of Country Inn and Suites was perfect (about 15 minutes). This Inn was very comfortable and accommodating, not to mention right across from an outlet mall. We discovered Ingels Grocery/Pharmacy behind the Inn, also very good.The 2 bath suite was great and hot breakfast buffet was better than most. The staff was very friendly. We would definitely stay here again and highly recommend.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank S1787YRlindaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

The staff are very courteous and helpful. Very good breakfast. The room was comfortable and quiet. The location was very good for our day trips and proximity to downtown Asheville. Thank you to the staff for a comfortable stay.

Stayed: October 2017, travelled as a couple
Thank oenophile1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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