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Renaissance Asheville Hotel
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Reviews (1,552)
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All reviewsgreat locationwithin walking distancethe thomas wolfedowntown locationan older hotelrestaurants and shopscorner roomlobby barfront desk staffindoor poolbreakfast buffetbed was comfortablefitness centermini fridgewe've stayedthe grove park innconference
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1,226 - 1,231 of 1,552 reviews
Reviewed 13 April 2012

We stayed three nights at this hotel and had a wonderful time. We stayed on the concierge level on the top floor. The staff in the concierge suite were really polite, outgoing, and very helpful with directions and recommendations for sites and restaurants. The breakfast and dinner snacks were great and plentiful. Our view of the area was excellent. Our room was very nice but standard size for most hotels. The amenities in the smallish bathroom were above average. The bed was very comfortable and we had plenty of pillows. The hotel had free parking (nice for a change) and it's location was in the heart of the town for easy walking.

Room Tip: Our room was on the 12th floor (top). We had a super view.
  • Stayed: March 2012, travelled as a couple
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Thank scott92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

We stayed 2 nights here as part of a tour. The location is central and just a short stroll to the centre of town. The public areas and restaurant have recently been refurbished and have a modern and bright look. The double rooms are rather small and the bathroom tiny. Our friends had a twin room which was much more spacious but still had the tiny bathroom! We ate in the restaurant 1 evening and had breakfast and 1 lunch there too. All tasty and nicely presented.
No free internet in the lobby which we would have expected at this class of hotel. Not everyone travels with their laptop!

Room Tip: If you want more space, ask for a twin room rather than a double.
  • Stayed: April 2012, travelled with friends
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Thank jennywrenSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

The lobby is newly remodelled and beautiful. The room was comfortable but could have benefitted from the lobby's color scheme. On the negative side, the bathroom is very small as are the bed pillows. I would have slept better with a larger pillow. The staff was very friendly and helpful. Zeb, the concierge, is a definite assett. Over all we had a nice stay. I would recommend this hotel to a friend and would stay here again.

  • Stayed: April 2012, travelled with family
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1  Thank wrengirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

Have only been here on business- so with that being said, it is an awesome space to host a conference. Staff is extremely attentive, you have multiple conference suites to meander about, room is adequate, bed is fantastic, views are amazing (City or Mountain).

Room service menu is pricey, but it does come reasonably fast and there are multiple choices. But you're in Asheville! Go out to eat!! You are within walking distance to all the awesome downtown eateries and cool Ashevillian scene. The Blue Ridge Parkway is a bit out of the way though, about 7-10 minutes by car.

The fitness center and indoor pool are adequate, as well.

My complaints- IF you happen to get stuck in on a rainy day, the TV is slow to respond to the remote, the telephones were often unreliable with disconnecting/loose connections. The internet in-room was slow.

Room Tip: Depends on your preference- cityscape or mountainside. Either way, choose a high floor.
  • Stayed: March 2012, travelled on business
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Thank Matthew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

We got here and there was no parking spaces, so we had to park parallel. We checked in, great lobby, but the lady who checked us in didn't know very much about the city, We brought our dog, (8 lbs) not knowing we'd be hit with a whopping $75.00 pet fee. Our room smelled very badly of urine. At 8:20 AM housekeeping repeaditly knocked on our door, when we were sleeping. Not a very good breakfast either. Thank goodness it was only one night, now we are going to the Bohemian.

  • Stayed: April 2012, travelled with family
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1  Thank Arianna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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