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“Friendliest staff anywhere!” 5 of 5 bubbles
Review of Hotel Indigo Asheville Downtown

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Hotel Indigo Asheville Downtown
Ranked #21 of 63 Hotels in Asheville
Certificate of Excellence
GreenLeadersGold level
Raleigh, North Carolina
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Friendliest staff anywhere!”
5 of 5 bubbles Reviewed 21 February 2012

This was my first stay at the Hotel Indigo, but it won't be my last. It's hip, it's funky, it's luxurious without being snooty – and I just loved the staff. They were all so friendly and helpful, I was amazed. Just sitting at the little bar enjoying a beer and I happened to wonder out loud if my fave brewery (the Wedge) was brewing my fave beer (Gollum). Next thing I knew, the concierge had called to find out for me. Not sure if our room was indicative of all the rooms since it was a handicapped room, but it was large, comfortable and quiet. Loved the huge walk-in shower! The location was perfect, too. Anywhere we wanted to go downtown was an easy walk. Really enjoyed my stay.

  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Patmo51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndigoInKeeperAVL, General Manager at Hotel Indigo Asheville Downtown, responded to this review, 22 February 2012
Thank you for posting a review about your recent stay with us. Jamie is thrilled she was able to make a difference during your stay. We hope you come visit again soon!
Warm regards,
Barbara Kulwiec
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (411)
Date | Rating
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English first
Bodie, California, United States
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 21 February 2012

I stayed at Hotel Indigo Feb. 10th-Feb 12th. I do admit, it's a very nice hotel. My opinion, however, changed after a brand new $60 bra and $15 pair of undies from Victorias Secret were taken out of my room and NEVER found. I find it hard to believe that no one from the house-keeping staff ever found them considering they were brand new with the tags still on them! So yea, if you don't mind your things getting stolen, this hotel is the place for you!

  • Stayed February 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndigoInKeeperAVL, General Manager at Hotel Indigo Asheville Downtown, responded to this review, 22 February 2012
Dear Amy,
I'm so sorry we could not locate the items you feel you may have left behind. Please be assured we are continuing to search for them. Please feel free to contact me at the hotel if I can be of any further assistance to you.
Warm regards,
Barbara Kulwiec
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smyrna, Georgia
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

My wife and I just spent a weekend at Hotel Indigo and had a very positive experience with this quirky little hotel near downtown Asheville. The service was excellent, from the front desk to the waitstaff, super friendly and always eager to help! We opted for a high corner room facing towards the mountains and found the sunrise/sunset views to be really breathtaking. Dogs are welcome and plentiful at this place (wish we could travel with ours) and the only thing I would change is maybe soundproofing the rooms a bit better...hardwood floors are a nice way to clean the pet poop, not so good for sound dampening!
Overall, totally recommend this great hotel and we will be back for sure!

Room Tip: Ask for a high floor corner room and you get windows on 2 walls and great views!
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Halluxone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndigoInKeeperAVL, General Manager at Hotel Indigo Asheville Downtown, responded to this review, 22 February 2012
Thank you so much for taking the time to write a review about your stay. We are happy you anjoyed your stay with us. We continue to work on solutions to reduce any noise levels inside the guest rooms.
My Best,
Barbara Kulwiec
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suwanee, Georgia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 21 February 2012

We spent 2 nights at the Hotel Indigo over Presidents' weekend. The hotel itself is classy, cool, quiet and service-oriented. It ISN'T a Country Inn & Suites, and it's not a B & B, either. It has no "TV area," sofa, refrigerator or microwave--nor homemade breakfast.
It is a high-rise, partly condo building with underground parking (parking is a challenge in Asheville) and is about a block and a half from what I'd consider downtown. We had no problem with that, but if you want to "step outside" the hotel and be downtown, this isn't for you.
The hotel caters to couples more than families or the GIRLS WEEKEND crowd. The rooms are better for a couple; (smallish), the bathroom is not totally private (louvered door) and the rooms lack any extra space like a balcony or TV area .But it was a quiet, well-appointed, hotel with a well-trained staff.
This was a great place to stay, but I do think it's good to know what a hotel is like before you spend $$$ and then realize it's not what you prefer.

Room Tip: Arrive just before check-in to get a great room AND a parking space. The driveway, ramp, and parkin...
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JKAinGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IndigoInKeeperAVL, General Manager at Hotel Indigo Asheville Downtown, responded to this review, 22 February 2012
Thank you for your great comments! Please come visit us again soon.
My best,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nashville tn
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

hip, clean, quiet, great location! Asheville is a good walking city so staying here was the perfect location. Great view of the mountains too!

Room Tip: choose side away from highway
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank basilb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Asheville Downtown

Property: Hotel Indigo Asheville Downtown
Address: 151 Haywood Street, Asheville, NC 28801-2616
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 63 Hotels in Asheville
Price range (per night): ₹ 10,821 - ₹ 28,683
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 
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