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“close to biltmore” 3 of 5 bubbles
Review of Brookstone Lodge

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Brookstone Lodge
Ranked #31 of 63 Hotels in Asheville
wv
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“close to biltmore”
3 of 5 bubbles Reviewed 25 July 2012

We stayed at the lodge on the 11 and 12 of july 2012. We arrived in the afternoon during a bad thunderstorm. They had no power but they checked us in instead. We went to dinner and when we returned the power was on. The service was great and the lodge is close to the Biltmore and all other things that you go to Ashville to do. This location is just off the interstate. The room was clean and the food good. The staff was friendly.

  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ramjabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 27 July 2012
Nothing pleases us more than to hear how helpful, and friendly the staff is in addition to a great night's stay! We still believe in offering clean, crisp accommodations topped off with a little southern hospitality!!
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833 reviews from our community

Traveller rating
    313
    295
    146
    57
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Petersburg, Illinois
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 19 July 2012

Access is close to the Biltmore Estate where parts of our 'five' families
visited for two days; The staff was friendly, PRICE competitive, there
were CLEAN rooms, clean pool area for the kids and 'easy' access to
Interstate 40....but....the free breakfast, while good, the staff provided
hot food replacement SLOWLY and seating in the dining area was
limited and crowded, but we had a LOT of family; some had to sit out
in the 'check-in' area. Nevertheless, we'd stay there again.

Room Tip: One elevator to the upstairs - first floor would provide easier access for the pool - especially wi...
See more room tips
  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ben K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 27 July 2012
We are grateful for your comments! Always nice to hear our guests like our place and plan to return! Thank You!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NJ
Level Contributor
146 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 15 July 2012

I found the Brookstone to be a nice place for a one night stay. The room was clean. The bathroom had a nice tub. The hot breakfast was good.

  • Stayed July 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KRoman4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 27 July 2012
Thank you for your feedback! We are glad you enjoyed our property!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 12 July 2012

I recently stayed here for a night and found the rooms small, the bed uncomfortable, but it had a spacious bathroom. In our room, the air conditioning unit made a clanging sound throughout the night, adding to our difficultly sleeping. However, for the price and the location, it was a good value.

  • Stayed June 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank lind_klp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 27 July 2012
Thank you for the review! We offer an outstanding value and are always glad to hear a guest write us and tell us they will return! See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island NY
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 July 2012

We had to stay in the area to visit a sick relative. We were referred by the senior community he lives in and got a special guest rate. The room was very clean and comfortable with crisp linens, plenty of towels, free wi-fi and a decent TV channel selection. The bathroom was clean and modern with a nice shower and plenty of hot water. We liked the location for getting around the area on main roads. The staff was very pleasant and housekeeping does an excellent job daily. Our only small complaint was the size of the brekfast and the crowding there area so we took our breakfast back to the room. It was an average breakfast bar with eggs and sausage to go with cereal or rolls and coffee. The coffee was a little weak so we needed to get our caffeine "fix" after we went out in the morning. All in all we liked it as a place to sleep and rest after long days so we weren't looking for resort style accomidations or great views. We'd stay there again if in the area.

Room Tip: We liked our room with two queen beds. It was on the first floor so we did hear some footsteps overh...
See more room tips
  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Shadypalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rrw007, Manager at Brookstone Lodge, responded to this review, 27 July 2012
Thank you so much for all your compliments! Our breakfast is very nice and the comfort of the area keeps people hanging around a little longer sometimes. We are glad you enjoyed everything else. Please come again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brookstone Lodge

Property: Brookstone Lodge
Address: 4 Roberts Rd, Asheville, NC 28803-8613
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Asheville
#20 Family Hotel in Asheville
Price range (per night): ₹ 4,424 - ₹ 11,664
Hotel Class:3 star — Brookstone Lodge 3*
Number of rooms: 73
Official Description (provided by the hotel):
Brand new hotel! Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool and hot tub, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating. ... more   less 
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Also Known As:
Brookstone Hotel Asheville

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