We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean and comfortable”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard Asheville
Ranked #43 of 66 Hotels in Asheville
Bluffton, South Carolina
Level 6 Contributor
436 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Clean and comfortable”
Reviewed 9 May 2012

Stayef one night, room clean and spacious, but smelled musty, overall dine

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackM-GM, General Manager at Courtyard Asheville, responded to this review, 13 May 2012
Thank you for staying with us while you were in Asheville. We appreciate your kind words in your review. I am sorry that you thought your room smelled musty. We do not use any kind of air fresheners in our rooms in case one of guests has any type of allergies. I have instructed our Executive Housekeeper to be more sensitive to any "non-neutral" odors that may be present in any of rooms so that we can investigate to see what the cause may be. Thanks again for staying with us and we look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

244 reviews from our community

Traveller rating
    68
    95
    56
    21
    4
See reviews for
63
96
9
30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level 5 Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 May 2012

1st room smelled like smoke room. 2nd room appeared to have someone entered even with Do Not Disturb sign on door. Then when we said ok to clean it never was done

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAR817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackM-GM, General Manager at Courtyard Asheville, responded to this review, 13 May 2012
Thank you for choosing the Courtyard while you were visiting Asheville. Please accept my apology that your room did not get cleaned on your second day of your stay. We have recently implimented a new procedure for our housekeepers to follow with regards to rooms with "Do Not Disturb" signs on the door. So that we do not miss cleaning a room that may have had a "DND" sign removed throughout the day, each housekeeper is required to check their rooms several times each day for the sign on the door. That way, if the sign has been removed, the room can be cleaned. We are tracking this daily to ensure we do not miss any rooms as was in your case. I invite you back to try us again to experience our new procedures in action.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin TX
Level 4 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 April 2012

We were happy to walk in the door and find out we'd been upgraded to a spa room, that was a good start. But admit a little bummed that there was no spa stuff for the tub :-( so we did not end up using it. Our king bed was good and the balcony was great. The decor of this hotel is new and trendy and we liked it, even the carpet. We had breakfast with our package and the meal was good but the toast was way cold. They have a Starbucks bar in the lobby so they do not serve free coffee which we are used to in hotels. Rita at the front desk was fantastic she needs a raise, we loved her, full of great information for us and good food recommendations too. The entryway needs some attention, trash cans were always overflowing and it was just not attractive at all. We stayed two nights and the location was good for a quick drive downtown for food and entertainment, plus easy access to the highways for other places we visited.

Room Tip: do not get a room that faces the highway unless you are used to traffic roar getting you to sleep (w...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saraphid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New orleans
Level 4 Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 April 2012

We stayed at this Courtyard for two nights in April, 2012. The hotel is two exists or 5 minutes from all the buzz of downtown Asheville. The king size bed was very comfortable and the shower had great water pressure! The elevator was quick and the staff was friendly. You can't go wrong by staying here.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bernie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 April 2012

I reserved two rooms at this hotel through the Biltmore area hotel package. Although i would've preferred to stay at the Biltmore Inn. When i was doing my research through Biltmore's website they said that this hotel is only 4 miles to the mansion. I find that quite deceiving because it was clearly more than that. It took us 15mins to get to the mansion from our hotel. Nevertheless, we enjoyed our stay here. The rooms were decent in size. Although it would be nice to have queen rather than double sized mattress. The rooms were clean and the housekeeping did a great job on keeping it tidy every single day. The free breakfast were good, you have a lot of options to choose from. The staff were very friendly and helpful. The location of the hotel like I said is about 15mins to the mansion if youre going that way. But the surrounding area have some good restaurants like Carrabas to name a few, a decent sized mall and a grocery. We had a very relaxing experience and i wouldnt want it any other way even if i can afford to stay at the Bitmore Inn. Thank you so much for making our spring break get away memorable.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mickeyma-oy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackM-GM, General Manager at Courtyard Asheville, responded to this review, 10 April 2012
Thank you for choosing the Courtyard while visiting the Biltmore Estate. We appreciate your kind words about the hotel and service. We will contact the Estate's booking department with regards to our driving distance from them. We want to make sure the correct information is being given out. Although the Courtyard is a few miles from the Biltmore, our central location makes it easy to access local restaurants, the Asheville Mall and downtown. It would be our pleasure to have stay again with us on your next trip to town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Asheville hotels
0.1 km away
SpringHill Suites Asheville
SpringHill Suites Asheville
#40 of 66 in Asheville
370 reviews
1.4 km away
Holiday Inn Hotel & Suites Asheville Downtown
2.3 km away
Residence Inn Asheville Biltmore
Show Prices
Show Prices
Show Prices
1.1 km away
Homewood Suites by Hilton Asheville- Tunnel Road
0.4 km away
Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
5.0 km away
Crowne Plaza  Resort Asheville
Show Prices
Show Prices
Show Prices

Been to Courtyard Asheville? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Courtyard Asheville

Property: Courtyard Asheville
Address: 1 Buckstone Pl, Asheville, NC 28805-1807
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Asheville
Price range (per night): ₹ 8,783 - ₹ 20,859
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Marriott, Expedia and Booking.com so you can book your Courtyard Asheville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing