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“Very nice!” 5 of 5 bubbles
Review of Courtyard Asheville

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Courtyard Asheville
Ranked #41 of 63 Hotels in Asheville
Charlotte, NC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very nice!”
5 of 5 bubbles Reviewed 26 September 2011

We only stayed over one night but were very pleased with the hotel. The pool and hottub looked very inviting although we didn't have time to enjoy them. The room was wonderful. We stayed in the King Suite which had the bedroom separate from the living room. There was a lot of space and the balcony was a nice feature as well. Although they were in the middle of a renovation to the yard below our balacony so there wasn't a lot of pretty things to look at but rather a mud pit. My three year old son found the mud pit interesting to look at so we didn't mind.

Room Tip: If you are getting the balcony ask what it overlooks and what view you will have.
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  • Stayed September 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sferrara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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232 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Any
English first
durham, nc
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 15 September 2011

Usually when my boyfriend and I visit Asheville, we stay at the SpringHill suites which is on the same road as the Courtyard. The Springhill has been a good option for us, but on our last visit, the Springhill was booked so I booked we booked the Courtyard. The lobby looks like it was recently re-done and there is a large seating area with TV's, a pool, hottub, etc... overall it is a very nice hotel for an average price. Our room was a different story - we were on the 3rd floor in a King room. The room itself was ok in terms of looks and layout - it was just the horrible moldy smell and the constant feeling that the room was "damp". I can only assume they have some sort of issue with a roof leak or something that is causing this effect. Even with the A/C running there was this feeling of humid air and dampness in the room. I noticed another review mentioning a musty smell...we arrived shortly after a major rain storm - so I am guessing it had some effect on the condition and smell. Definitely an issue they need to fix. This is also just a general complaint about the Courtyard chain.....no free breakfast. The SpringHill next door has a free breakfast every morning. While the Courtyard may offer more menu options, it is all charged seperately - but at least it gave us an excuse to check out some local restaurants for breakfast during the time we were there.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank worldtravelerfromnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackM-GM, General Manager at Courtyard Asheville, responded to this review, 6 December 2011
Thank you for staying with during your visit to Asheville. Please accept my apology for the "musty" smell you encountered in your sleeping room. Since your visit, we have had our roof looked at several times to investigate any leaks that we may have had. Some minor issues were discovered and fixed. I appreciate your kind remarks about the lobby and fact that you took the time to write a review. It would be our privilege to provide your overnight accommodations again while you are in Asheville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hermanus, South Africa
Level Contributor
149 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 13 September 2011

All Courtyard Marriott hotels that we have stayed in on this trip have had one failing in my estimation. The new makeover was obviously planned by a man... Everything in the room is geared up for the convenience of the traveling business man, with a well equipped desk for computer access etc. Come on chaps...where is the mirror behind the desk to enable female guests to use the facility to apply their makeup and style their hair?

Also, walls were so paper thin that we could have had a conversation with the people in the next room. Apart from this, hotel was fine.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Christine7200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland
Level Contributor
64 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 2 September 2011

We stopped at this hotel on our way back from Myrtle Beach and enjoyed our stay. The rooms are inviting, clean and modern. There are several outlets which is nice, and some rooms have balconies. Beds were comfortable and sufficient. The pool was small but clean and warm. The restaurant had a nice little breakfast place with tv's at the booths. It's a little bit further than we anticipated from downtown Asheville but not a big deal with a car. The front desk staff were very friendly and helpful!

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shamrockcb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
200 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 bubbles Reviewed 14 August 2011

Although the hotel is literally right off Tunnel Road and I-240, it is tucked away so efficiently that you can't even hear the traffic noise. The hotel has an upscale feel (even compared to other Courtyard by Marriott properties). There is a nice patio in the back, a spacious lobby, well maintained fitness and pool area.

The rooms are spacious and comfortable. Our only disappointment was that the first room we were assigned to was muggy and had an significant musty odor to it. The 2nd room was better, but still not 100% fresh smelling.

We had breakfast in the Bistro. They do not have a buffet at this location, it is a la carte ordering. Pricing is fair (somewhat expensive, but the quality of the food and the convenience justifies the price). We were able to enjoy our breakfast on the patio, and even the General Manager came out and greeted us!

It had been unseasonably hot in Asheville during the time we stayed at this hotel. We hope the musty smell had something to do with that. We're definitely impressed with the service and upscale nature of this property and are willing to give it another try when returning to Asheville.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank adventuretravelernc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Asheville

Property: Courtyard Asheville
Address: One Buckstone Place, Asheville, NC 28805-1807
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Asheville
Price range (per night): ₹ 8,385 - ₹ 15,197
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott

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