After seeing the Hotel Impossible episode filmed here and reading Trip Advisor reviews on the hotel website, curiosity took over and I made a reservation. We arrived at 11PM and were immediately shocked. There were people dealing drugs 30' from the front door. We tried to turn around and go in to just cancel my reservation. Turning around was another shock. Crowds of people gathered along the walkways and dope smells hung in the air everywhere. Doors to rooms were wide open and what we could see of the interior was filthy looking. Especially the draperie linings. I went in to cancel and met the high point of the situation. There was a long line so I watched a young dark haired man behind the desk handle their problems. Guests were making ridiculous requests seemingly to get a discount or freebie. One man demanded 6 rolls of toilet paper. The young man remained courteous, professional and efficiently took care of everyone. This happened at 11 PM on 8/2/21 and any hotel owner needing a fantastic desk receptionist should poach this young man tonight! I simply requested to cancel my reservation which he did cheerfully with no questions asked. He wished me well and took the next guest. I never complained to him, just canceled. Granted, I never entered a room at all and simply because of lack of security and sheer terror I left. Guests beware!

We stayed here due to the cheap price and proximity to the Keys. The hotel has hot breakfast only on weekends. During the week the breakfast includes pastries, hard boiled eggs, apples, and yogurts. The cleaning service was only every 2 days but even when they were due to come clean they skipped our room. Our room was skipped 5 times in 2 weeks. My linens were changed after staying there a week and we know because our child had an accident on the bed and the old dirty linens were placed on the other bed in the room. They rotated the linens rather than changing them out. I had bugs biting me at night in bed. My husband had a rash from something in our room. There was an infestation of ants in our room. The hotel manager was rude to me upon checking in when I complained of a smushed bug on a picture frame and the sight of long hair on the bathroom floor from the previous guest. The pool was monopolized by loud, obnoxious guests who were friends and family of the actual hotel guests. The furniture looked like it was donated from the Goodwill years ago. The place needs a major renovation. When I googled the hotel I discovered that a shooting took place there last summer and it was the sight of a hoarders episode in 2014. It’s okay for the money but I would go elsewhere next time.