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Traveller rating
1,331
714
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22
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All reviews two sinks best westerns pasta jays breakfast room restaurants and shops middle of town waffles the main street within walking distance bike storage free breakfast downtown moab rooms are large breakfast staff hot tub front desk staff fire pit
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Reviewed 24 May 2021

We picked this hotel online, not knowing how wonderful the location was going to be. It is exactly in the center of town, at the corner of Main and Center. We only had to drive when we went touring local national parks. Otherwise, we could walk to shop, eat, see the museum, even get groceries. The best restaurant we ate at all week is on the same corner. Full hot breakfast each morning indoors or out on a 2nd story patio. Staff was polite and helpfull.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this reviewResponded 26 May 2021

Greetings Sally M,
Thank you so much for taking the time to share your experience with us.
We appreciate your lovely compliments and sincerely hope to see you again in the future!

Best Regards,
Tricia Grawet
Asst; General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2021

Well maintained, helpful staff, a nice (small) pool area, and central location make this a good choice. Excellent COVID protocol by staff. The queen suite gave us enough room (good for families) and had everything you would need. Breakfast was sufficient before heading out. Really could not find a fault with this place.

We were unsure about staying in the middle of downtown, though we did not hear any noise in our room. Being able to walk to dinner and just a short ride to Arches was the best of both.

Room tip: 2nd floor seems quieter though I think the place is just quiet. Queen suites are good for families or those looking for extra sitting area.
Date of stay: May 2021
    • Location
    • Rooms
    • Service
1  Thank HitTheRoaders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this reviewResponded 26 May 2021

Greetings HitTheRoaders,
Thank you so much for taking the time to share your experience with us. We appreciate your lovely compliments and sincerely hope to see you again in the future!

Best Regards,
Tricia Grawet
Asst. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2021

I thought this was a brand new hotel. But it was built over twenty years ago. The rooms showed no sign of age, the hotel's owner takes pride in it's upkeep. They cut no corners, the furniture is quality, the carpeting like new and the photos decorating the rooms were not cheap.

The hotel has a number of restaurants within a few blocks. The Jailhouse Cafe for breakfast and the Brewery across the street and the Bistro next store($$$$, but I'm told it's worth it) for dinner.

The hotel is only two stories. I would opt for a room on the second floor facing south for quiet. I stayed in a room facing north and had to deal with a few drunks leaving the brew pub and some traffic noise.

The second floor also has the breakfast area. Breakfast at the hotel was pretty much what you's expect- muffins, cereal and coffee. I opted for the Jailhouse Cafe down the block for a chance to meet other travelers and pick the servers and managers brains for things to do and see.

The hotel also has 24 hour free coffee service downstairs and a small selection of drinks and snacks more than reasonably priced ( bottled water only $1!)

Unfortunately the pool was closed for repairs but it did look inviting. The staff was lovely and very helpful.

I found the no pet policy a big plus.

Room tip: Choose a room facing south on the second floor. Skip breakfast at the hotel and head out.
Date of stay: May 2021
    • Location
    • Sleep Quality
    • Service
Thank hi3655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this reviewResponded 17 May 2021

Greetings hi3655,
Thank you so much for taking the time to leave us a review! I am so happy to see that our Owner's pride in her property shines as brightly to our guests as it does to her employees.
I sincerely hope that you will get to come back and visit us in the future; you must try out our swimming pool and hot tub after a day of desert adventures!

Best Regards,
Tricia Grawet
Asst. General Manager

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Reviewed 12 May 2021

We booked a two queen suite for our family trip to Moab. We originally chose this hotel because of it's downtown location. Positive Tripadvisor reviews helped us make our final decision.

This hotel is directly in downtown Moab. For us this was a plus. If you think that a downtown location may be a bit busy for you, then you will need to choose another hotel. I will say that despite it's downtown location, the evenings were quiet and peaceful. The downtown location gave us easy walking access to all of the shops and restaurants. After long days in the car visiting national parks and other attractions, we welcomed the chance to walk.

The hotel is super clean and staff is friendly and accommodating. The friendly staff were eager to help with anything that was needed. The pool is open and uncrowded. Our kids took advantage every evening.

Breakfast is included in your stay. Covid has changed the breakfast room slightly, meaning that hotel staff serve the food to you, but this is the normal with all hotels right now. The breakfast was normal hotel breakfast room fare: eggs, breakfast meat, waffles, muffins, dry cereal, juices, coffee, etc. It was all very good. The breakfast room is on the second floor with access to beautiful outside seating. If the weather is nice I suggest that you take advantage of this.

If you are concerned with Covid, I can assure you that the hotel has all of the necessary restrictions and precautions in place. My family or I never felt compromised.

The hotel is very close to The Arches National Park and Dead Horse Point. This was the main reason that we chose to stay in Moab.

Given that the hotel is in downtown Moab, the room was a little pricey, but we felt that this was an overall great value and met our travel goals. I would definitely recommend this hotel, especially if you are traveling with children.

Date of stay: May 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank patrickdB764KM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this reviewResponded 17 May 2021

Greetings patrickdB764KM,
What a lovely review! Thank you so much for taking the time to share your experience. I enjoyed reading through all the amenities that you took note of, and sincerely appreciate your detailed notes regarding them. Right now our goal is to continue to provide superior customer service & maintain a safe, comfortable basecamp for all.
We hope that you will get to come back and visit us again soon!

Best Regards,
Tricia Grawet
Asst. General Manager

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Reviewed 11 May 2021

Walking distance to many shops & restaurants. Laundry room in the basement. Nice employees at the front desk & working the breakfast in the morning. Breakfast was a choice of scrambled eggs, sausage, pancakes, yogurt, canned peaches, Quaker instant oatmeal, frozen muffins. Very bland, there are much better tasting breakfast options close to the hotel. The do have a water bottle filler on the first floor close to the lobby. We stayed 3 nights and with Covid restrictions still in place, no cleaning service.

Room tip: On the 2nd floor between the two halves of the hotel are 3 steps, ask about it if you have mobility issues.
Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia Grawet, Sales at Best Western Plus Canyonlands Inn, responded to this reviewResponded 17 May 2021

Greetings J R.
We appreciate your feedback and that you took the time to share your experience with us.
We look forward to hosting you for another 3 nights in the future!

Best Regards,
Tricia Grawet
Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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