We had an amazing birthday weekend here. I finally figured out what the San Francisco Ritz does right...a lot of little things. From the courteous, polite staff to the plating of the room service food, to the comfortable beds...everything points to a desire to please. Armand our room service waiter heard we were celebrating a birthday and came back with two chocolate covered strawberries and cupcakes with candles...and matches. Who does that? We were so touched. Beautiful hotel and beautiful setting to celebrate a milestone birthday.