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“Comfortable, nice stay in San Fran”
Review of The Donatello

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The Donatello
Ranked #44 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Boston, MA
Level 6 Contributor
108 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Comfortable, nice stay in San Fran”
Reviewed 26 May 2012

This hotel is located one block from Union Sq., a great location to be in San Fran. It's clean and the amenities are excellent. Employees are polite and knowledgeable.

Mini-bar, coffee-maker, microwave, TV, TV in bathroom, phone, free wifi (it had a couple glitches), lounge on the 15th floor, gym w/ saunas & jacuzzi.

The building is old, but you can tell that they do the best they can with what they've got.

Room Tip: If you stay higher up you are less likely to hear ground level noise--that said, rooms above the 10t...
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (454)
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English first
Melbourne, Australia
Level 4 Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 May 2012

We had an extremely spacious room, which was very clean and the most comfortable bed we've ever encountered! The location is perfect for sightseeing - a short walk to Union Square and various forms of transport including the hop on/hop off buses and the metro. We didn't try the in-room dining because it seemed quite expensive - and you don't need to when you are so close to so many great options down the street.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravCorri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheddar, United Kingdom
Level 6 Contributor
390 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 25 May 2012

From the moment we arrived the greeting service was brilliant. The two Jesuses, one on concierge duty and one on reception made arrival a joy.

The room was spacious and well fitted out.

Little extras lika a coffee machine in the bedroom, a free copy of the local newspaper under the door in the evening and coffee and tea facilities in the top floor club lounge made it a great stay.

The only mInor thing was a trash (including bottles!!!) collection in the middle of the night (Wenesday if you want to avoid it!). Nothing the hotel can do about that although we were on a corner room so a room away from the road could avoid that.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jrapeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsboro, NC
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 May 2012

Everything was great. The King bed studio room was huge, with a sink, minifridge, microwave. The large bathroom mirror had an embeded tv screen! The bed was extremely comfortable, the staff was very courteous, very good location off Union Square, nice Italian Restaurant/jazz lounge on the second floor and an enclosed roof top lounge that served coffee and tea.

Room Tip: ask for a higher floor on the "quiet side" of the hotel to get away from the road noise
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lukiecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 May 2012

The Donatello is situated in an excellent location. Great restaurants, public transportation and shopping are within a short walk. The bed was the most comfortable bed I have encountered at a hotel and the tv in the bathroom was an added treat. During our stay, the ice machine, located next to our room, leaked and our carpet became very wet, very quickly. The Maintenance personnel dismissed our concerns, suggesting we had spilled a glass of water (when you took a step on the carpet, water was visible and flowing from the hallway). We spoke to Robert at the Front Desk and insisted the leak be further investigated. Robert shared our concern and had the matter remedied by the time we returned from dinner. Everyone at the Front Desk had a friendly disposition and appeared to care about guest satisfaction. Because The Donatello is a Shell Vacation property, you will be asked to attend a sales seminar regarding purchase of a timeshare. We made a terrible mistake in agreeing to attend and encountered a very rude, aggressive and hard-hitting sales team. Again, it was our choice, but beware if you chose to attend.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ChicagoTravelBug75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Donatello

Property: The Donatello
Address: 501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#25 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#31 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Price range (per night): ₹ 14,439 - ₹ 36,257
Hotel Class:3.5 star — The Donatello 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private saunas, which provides the perfect retreat after a day exploring the city. You can take a cable car up and down San Francisco 's colorful neighborhoods or explore the many streets of Chinatown. And when you work up an appetite in a city know for its cuisine, the Zingari Ristorante, located onsite, is a Northern Italian feast for the taste buds. Fully experience fine dining, theater and shopping in San Francisco at our luxurious retreat in the exciting City by the Bay-a San Francisco getaway perfect for romance, leisure and business travel. ... more   less 
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Also Known As:
Donatello Hotel San Francisco
Donatello San Francisco

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