I stayed at the Le Meridien for 3 nights just last week in a king bed room. For the price I paid ($232/night), I was extremely disappointed. I've been a Starwood preferred guest for years and usually try to stay at Starwood properties (and have been a big fan of other Le Meridien properties, I might add) but this hotel was very disappointing.
Let me start by saying that I was in San Francisco for leisure, and not business on this stay, but I chose Le Meridien for its central location to everything (I give it full points for location), as it was walkable to a wide array of places (Embarcadero Center, Chinatown, Ferry Building, Market Street, Cable Cars). I also did not want to stay in a tourist area like Fisherman's Wharf. However, because I was not traveling for business and since it is a financial district hotel, I found staff to be very unprofessional and unhelpful towards me and my girlfriend. This included both front desk staff and concierge.
I had requested a room with a bay view during my reservation. Upon check-in, I again asked if there was a bay view room available. The front desk attendant ignored me, and when I asked again, she said yes. When I got up to my room, the view was the shoddiest bay view, which was blocked off by multiple buildings, allowing me to just see a LITTLE bit of the Bay Bridge. Either give me a room with a full bay view, or tell me that you couldn't accomodate my request. But for her to tell me that she would be able to give me a bay view room, and for me to get such a terrible view, that is just insulting. Another thing that was very unprofessional about this front desk attendant in particular is the fact that right after my check-in, she yawned loudly and said "I'm soooo tired!". Please. I'm your guest, not your friend. It's too bad I didn't take note of her name.
As for concierge, I asked him about the best way to AT&T field by Muni (SF's public transportation), as I had tickets to the San Francisco Giants game. He said "Well, you can take a taxi". Thank you, Captain Obvious, but I asked about the best way by public transporation.
As for the room itself, it was a pretty standard king bed room, and it had a very comfortable bed. Washroom was also standard. Housekeeping staff was very friendly and did a good job cleaning the room. Other than that, I would most definitely not recommend this hotel (note again that I was not a business traveller and it may be a nice stay for business travellers). Stay at the Hyatt Regency in the same area for less money. For $230 a night, I expect service at a much higher level than this.
- Official Description (provided by the hotel):
- A 100% nonsmoking downtown luxury hotel offering clean, sophisticated style blending Italian marble, Australian lace wood, and modern decor. Elegant and simple in atmosphere, Le Meridien is conveniently located downtown near the Ferry Building Farmer's Market, Chinatown, North Beach, and Union Square. 360 guestrooms include 89 suites offering both city and bay views. Hotel offers 24 hour in-room dining, a restaurant and bar, complimentary exercise facility, and limited town car service. All guestrooms offer sumptuous duvets, CD players, in-room safes, High-speed Internet access, cordless phones, minibars, and movie channels. ... more less
- Reservation Options:
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- Also Known As:
- Le Meridien San Francisco Hotel San Francisco
- Meridien San Francisco
- San Francisco Le Meridien
- Park Hyatt San Francisco