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All reviews union square molton brown toiletries boutique hotel turn down service apple store deluxe room complimentary coffee per day small hotel front desk staff four seasons heart of san francisco wonderful hotel the location is perfect the financial district cable car fisherman's wharf
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Reviewed 15 September 2016

Taj Campton is good living; check that "GREAT LIVING". This is an excellent hotel, with superb staff and awesome location. The beds are fantastic, the linens of excellent quality and the bath robes sensational. Within a very short walk are wine stores, pharmacys and near by eateries. Utilize the consierge service, as all the recommendations for dining and activities suggested were a wonderful hit. This hotel will certainly get you in the mood for some, "socks off wrestling" if you are travelling with a partner. I am glad to have this hotel in my rolodex for future visits to San Franscio, it was very impressive indeed.

  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this reviewResponded 15 September 2016

Dear David S,

Thank you so much for the brilliant review! Not only was it very flattering of the hotel, it also gave us a good chuckle. Truly it was our pleasure to have you stay with us and I am happy that you enjoyed the comforts, location and service during your stay. You must reach out to me on your next visit so that I may say hello to you in person. Safe travels and we look forward to welcoming you back to Taj Campton Place!


Kind Regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
340 Stockton Street
San Francisco
Tel : +1 (415) 9555532

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2016

Despite our rooms not being ready upon arrival, everything else went pretty well with our stay. The front desk staff said they would call when the rooms were ready but did not notify us. The location is great, right near Chinatown. The rooms were very clean and comfortable.

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank treilly206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this reviewResponded 14 September 2016

Dear treilly206,

Thank you for choosing Taj Campton Place and for taking the time to post you review on Trip Advisor! Please accept my profuse apologies your room was not ready when you arrived and that our front office failed to contact you when the room was ready for check in. I am pleased the rest of your stay went well and that you were able to take advantage of our incredible location at Union Square. Thank you again and I hope to meet you on your next stay at Taj Campton Place!


Kind Regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
340 Stockton Street
San Francisco
Tel : +1 (415) 9555532

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2016

Have stayed there several times and I am always looking forward to coming back. Very attentive service, very clean, room is equipped perfectly. Some of the rooms are rear facing which makes them a bit darker, but as I am usually not spending much time in the room, that does not really matter too much.

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stefan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this reviewResponded 14 September 2016

Dear Sefan S,

Thank you very much for your great support of Taj Campton Place! It is always a pleasure to have you stay with us and I am very glad you have found a home while in San Francisco. If there is anything you should ever need, please do feel free to reach out to me. Thank you again and safe travels!

Kind Regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
340 Stockton Street
San Francisco
Tel : +1 (415) 9555532

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2016 via mobile

We stayed at this Union Square hotel in July 2016 with our 3 kids ages 18, 16 and 13 for 3 nights. We requested 2 adjoining rooms and when we arrived before 12 noon the rooms were ready and we were able to freshen up before heading out again. The connecting rooms were very spacious and the area where they connected was a large hallway and made it feel like a suite almost. The staff welcomed us and even had a cake sent up to our room upon arrival because they knew we were celebrating our anniversary. We decided to do the valet parking even though it was a little pricy ($60/night) it was way more convenient than parking a block ourselves. The front desk staff and concierge welcomed us each time we came back to the hotel and even gave us water bottles to take each time we went out. The location of the hotel is great and a few times we did not even take the SUV out because it was easier to either walk or take an Uber. One evening we came back to the hotel and were told that the water was shut off due to a problem with the water main. This lasted a few hours. However upon checkout the hotel staff was wonderful and took off 1/2 of one of the nights at the hotel as a good will gesture. We also had food credit with our rooms which we used to order breakfast room service each morning. Upon checkout as we had a lot of luggage and were driving down the coast, the bellman helped to put each piece of luggage in the SUV and fit it perfectly likes puzzle, so much so that we had to take a picture of it to replicate the fit so we would not have a problem at the next hotel checkout. All in all the Taj Campton Hotel was a great experience.

Stayed: July 2016, travelled with family
2  Thank Steph003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this reviewResponded 12 September 2016

Dear Steph003,

It was truly our pleasure to have you and your lovely family stay with us this past July and I am so pleased you enjoyed your stay! Thank you for recognizing our amazing staff as they do work diligently to ensure the utmost of guest satisfaction. We hope we will have the pleasure of welcoming you all back to the Taj Campton Place on all your future trips to San Francisco. Please do reach out if I can be of personal assistance to you in any way. Thank you again!


Kind Regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
340 Stockton Street
San Francisco
Tel : +1 (415) 9555532

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2016 via mobile

If in San Francisco this dining experience is an absolute must do. We experienced the set 3 course dinner and matching wine combination. To say the combinations were spectacular would under sell the experience. Wine food service all 5 star. Only disappointment ( and only very slight) was room decor that was traditional but on the side of boring. Definitely doesn't do the rest of the experience justice.

Stayed: September 2016, travelled as a couple
Thank H4wk1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this reviewResponded 12 September 2016

Dear H4wk1966,

Thank you so much for your wonderful review of Campton Place Restaurant! We feel very fortunate to have Chef Srijith Gopinathan at the helm of our fine dining restaurant. He is definitely an artist in the kitchen! Thank you also for your candid feedback on the décor and I do take your feedback well and will keep it in mind for future upgrades and renovations. We hope to see you at Taj Campton Place again someday very soon.

Kind Regards

Ashrafi Matcheswala
General Manager
Taj Campton Place
340 Stockton Street
San Francisco
Tel : +1 (415) 9555532



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