We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Big rip-off over priced hotel” 1 of 5 bubbles
Review of Taj Campton Place

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Taj Campton Place
Ranked #8 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Amsterdam
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Big rip-off over priced hotel”
1 of 5 bubbles Reviewed 23 July 2012

Be aware, the area of Union square is full of hotels and it's easy to find a hotel that is not as dodgy and overpriced as this one,

Some things to note: Internet is charged. Not only per guest but per device. So with two guests, latops and iphones, you can add another 60+ dollars which you can better spend at a better hotel with cheaper wifi. Lot's of em with free wifi in San Francsico by the way.

I ran in to some trouble on my room. The booking said double room, but it appeared to have only one bed. Hotel service (up to the manager on duty), didn't give an inch. Their double rooms have only one bed. How could I know? And i didn't book with the hotel directly but through Amex. So what?

Since I didn't want to sleep in one bed with my 200 pound buddy, I was squeezed into a 30 dollar per day extra room charge for a second bed. What could I do after 13 hours of travel and 9 hours jet lag?

By accident exactly the same happened to me at the Ritz Carlon in L.A. recently. They gave us two rooms next to each other, not a word but "sorry for the inconvenience". that's what I call service.

Don't stay at the Taj.

  • Stayed June 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Slowride50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvyNguyen, General Manager at Taj Campton Place, responded to this review, 30 July 2012
Dear Slowride,

While I can hardly thank you for your low rating of our hotel which is generally very highly regarded, I do regret your dissatisfaction with your stay and thank you for letting us know of the misunderstanding about the term “double”. In hotel-speak the world over, a single means a room for one person, a double means a room for two people, not a room with two beds. Your comment has caused us to revisit the language used in describing our accommodations so others will not be surprised when they check in. I suspect we could not offer you an additional room is because we have had very high occupancy this month and there was probably none available.

I also regret you were surprised by the charge for internet connectivity which is standard in all the luxury hotels in San Francisco. Nowhere our accommodations are described is it indicated that connectivity is complimentary. We do, however, offer complimentary internet with our Business Traveler Package as well as in our business chamber off the lobby.

Regards,

Ashrafi Matcheswala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,067 reviews from our community

Traveller rating
    640
    273
    85
    36
    33
See reviews for
147
420
63
290
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 22 July 2012

Our family of 4 stayed here for 3 nights and really enjoyed it. We were allocated 2 adjacent deluxe rooms as promised. The rooms were very quiet. They were of decent size and have all the bells and whistles as one would expect from a "leading hotel of the world". Special thanks to Dan the doorman who was most helpful in arranging our transport and giving us tips from breakfast places to where to get the best view of Golden Gate bridge.
We would stay there again.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Busygowhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this review, 30 December 2015
Dear Busygoing,

Thank you for your excellent review of Taj Campton Place. We are happy to note that you enjoyed your stay with us. We are looking forward to your future patronage of our hotel.

Warm regards

Ashrafi Matcheswala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 July 2012

This hotel is unbelievable. It is quiet and luxurious. The rooms are adequate size for two people. The bathrooms are large with an oversized tub and shower. There are built in closets so you can hang your clothes up. The first night in our room we were given fresh fruit and water to welcome us. The hotel is at Union Square and is centrally located to shopping and public transportation. Public transportation is at the corner. The hotel dining room was wonderful. We ate breakfast once, the food was excellent and the service was not to be compared to anything, they take care to see that you have a perfect dining experience. Yes, expensive, that goes without saying for many luxurious hotel restaurants. There is a Starbucks on the corner if youre looking for a quick bite, or to save some money. If I ever go back to San Francisco, I will stay here.

Room Tip: We had an internal room which kept our room quiet.
See more room tips
  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank salliejanep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashrafi_Matcheswala, General Manager at Taj Campton Place, responded to this review, 30 December 2015
Dear salliejanep,

Thank you for your excellent review of Taj Campton Place. We are happy to note that you enjoyed your stay with us. We would like to inform you that we now offer complimentary internet in the hotel. We are looking forward to your future patronage of our hotel.

Warm regards

Ashrafi Matcheswala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
san carlos, ca
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 16 July 2012

The hotel is fine. But for the price and the four-star rating, I expected more. The staff is friendly. The place is clean, but shows wear. Our room was not huge but sufficient, the beds and pillows are outstanding and I do appreciate the noon check out. The location is great.

Overall, an average stay.

  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank owen007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvyNguyen, General Manager at Taj Campton Place, responded to this review, 24 July 2012
Dear owen007,

Thank you for taking the time to write about your recent stay. I was so sorry to read you felt you had only an average stay. While our rooms may not be the largest in town, we think our service is the best and that our service and the friendliness of our staff more than make up for smaller rooms. I regret very much that you were disappointed and that we did not provide that extra to make you feel truly pampered. I hope you will give us another opportunity to restore your confidence in our hospitality and that we may look forward to having you with us again the next time you plan to stay in the city.

Regards,
Ashrafi Matcheswala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nyc
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 9 July 2012

great location, huge rooms, happening bar in the lobby - the gym is ok not amazing but for a work trip was fantastic

  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank frequenttravelusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Taj Campton Place, responded to this review, 10 July 2012
Dear frequenttravNYC,

Thank you so much for your kind words! We are so happy to hear you enjoyed your stay with us at Taj Campton Place. We look forward to welcoming you back again soon, this time hopefully
for pleasure so you can enjoy our beautiful City by the Bay!

Regards,
Ashrafi Matcheswala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Financial District
Omni San Francisco Hotel
Omni San Francisco Hotel
#3 of 227 in San Francisco
4.5 of 5 bubbles 4,814 reviews
Union Square
The Inn at Union Square
The Inn at Union Square
#5 of 227 in San Francisco
4.5 of 5 bubbles 1,556 reviews
Show Prices
Show Prices
Show Prices
Financial District
Loews Regency San Francisco
Loews Regency San Francisco
#2 of 227 in San Francisco
4.5 of 5 bubbles 359 reviews
Nob Hill
Fairmont San Francisco
Fairmont San Francisco
#19 of 227 in San Francisco
4.5 of 5 bubbles 2,840 reviews
Union Square
The Orchard Hotel
The Orchard Hotel
#11 of 227 in San Francisco
4.5 of 5 bubbles 2,676 reviews
Show Prices
Show Prices
Show Prices

Been to Taj Campton Place? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Taj Campton Place

Property: Taj Campton Place
Address: 340 Stockton St, San Francisco, CA 94108-4609
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in San Francisco
#6 Luxury Hotel in San Francisco
#44 Business Hotel in San Francisco
#52 Family Hotel in San Francisco
#62 Romantic Hotel in San Francisco
Price range (per night): ₹ 18,458 - ₹ 39,338
Hotel Class:5 star — Taj Campton Place 5*
Number of rooms: 110
Official Description (provided by the hotel):
Taj Campton Place is the quintessential landmark San Francisco Hotel on Union Square. It’s located just steps away from the City’s best shopping, dining and nightlife. Award-winning Campton Place Restaurant and Bar one of the City’s most revered dining destinations. Executive Chef Srijith’s cuisine with renowned Master Sommelier Richard Dean’s wine cellar combined to create an unparalleled culinary extravaganza. Campton Place’s superb location, elegant guestrooms, extraordinary service, outstanding amenities make it San Francisco’s ideal home away from home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Indian Hotels Company Limited, Booking.com, Prestigia and Agoda so you can book your Taj Campton Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Taj Campton Place Hotel San Francisco
Hotel Campton Place

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing