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“Passable” 3 of 5 bubbles
Review of Holiday Inn Civic Center (San Francisco)

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Holiday Inn Civic Center (San Francisco)
Ranked #122 of 230 Hotels in San Francisco
London
Level Contributor
97 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Passable”
3 of 5 bubbles Reviewed 11 April 2012

Everything about this hotel is satisfactory or a bit better as I expect from a large hotel chain. The rooms are comfortable and a good size. Shower was very powerful which was a pleasant surprise and all areas seemed clean. The neighbourhood the hotel is situated in however is not the best. In England we would call it 'seedy'. It was fine getting down to the tourist areas of Pier 39 by bus and picking up the tram so by day the location is good. For breakfast I went to Sam's Diner across the road which was great and ate much more cheaply and by the looks of the dining room at the hotel ate much fresher ingredients too.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ribby34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review, 7 May 2012
Dear Guest,

Thank you for staying with us. We are glad you found our rooms comfortable and enjoyed our convenient location.

I hope we can welcome you back in San Francisco again.

Best Regards,

Leslie Li
Guest Relations Manager
E-Mail: leslie.li2@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,112 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Chester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 5 April 2012

Stayed at this hotel for a conference at the civic centre which is 4 blocks walk through a very rough area.
The hotel room was OK, maybe a little dated and just about clean.
The staff are all very friendly and helpful.
The waiter one night was a little annoying, kept telling us how hard done by he was by the hotel and was a bit of a table fly. At the end of the meal when we got the bill the cheeky guy had crossed out the suggested service charge and wrote in a higher value in pen. The Cheek!

  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Alastair T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review, 7 May 2012
Dear Guest,

Thank you for your comments which I have forwarded to our management team regarding your experience. Your comments are important to us to ensure we are constantly focused on improving our customer service.

We appreciate your business and look forward to welcoming you again in San Francisco.

Best Regards,

Leslie Li
Guest Relations Manager
E-Mail: leslie.li2@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bentonville, Arkansas
Level Contributor
115 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

I've been a loyal Holiday Inn customer for several years. The front desk service was OUTSTANDING. Some of the best I've ever had. We were too early to check in, but they took our bags and was helpful in every sense of the word.

Nice, clean room. They might be a shade dated. I was a little disappointed in the lack of a fridge.

The only con about this one is that it is located in a less than desirable part of town. We walked out several times and was a little uncomfortable right outside the door.

Room Tip: You want the upper levels to help with the noise.
See more room tips
  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jocelyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review, 7 May 2012
Dear guest,

Thank you for your wonderful comment and we truly appreciate your loyalty to Holiday Inn. We strive to provide consistently superior service and accommodations and are glad you found our front desk service outstanding.

We hope to have you back with us for your future travel to San Francisco.

Best Regards,

Leslie Li
Guest Relations Manager
E-Mail: leslie.li2@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

I always stay at this hotel whenever I am in San Francisco on a personal trip. The location is great and parking is secure and reasonably priced for the city. The rooms are nice, actually more then I expect for the relatively low price. Compared to other downtown hotels in this price range, you can't beat it.

It isn't a neighborhood that you want take your family for walk in after dark; you would be safe, but it would be an experience for the kids, and maybe just a little scary unless you are used to being downtown in a big city. Breakfast is not up to other Holiday Inn's which is a disappointment since that is a highlight of most Holiday Inn stays.

  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank WarrenTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-GuestRelationMrg, Guest Relations Manager at Holiday Inn Civic Center (San Francisco), responded to this review, 7 May 2012
Dear guest,

We thank you for staying with us and are glad you found our hotel and parking prices a good value for San Francisco that can't be beat!

We will share your comments with our Food & Beverage team as we strive to offer a quality breakfast buffet and a la carte menu with multiple fresh selections that exceeds Holiday Inn standards.

Thank you very much for staying with us

Best Regards,

Leslie Li
Guest Relations Manager
E-Mail: leslie.li2@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crowthorne, United Kingdom
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 27 March 2012

4 night stay for a convention in the Moscone centre - was said to be a 20 minute walk away but my American colleagues insisted on taking a cab each day...it was raining for 2 of the days I guess !

Hotel perfectly adequate, advance paid $135/night quite noisy at night even on the 12th floor - trash being collected, sirens.

Bar/restaurant were fine - good salad buffet. Breakfast - good selection too, would be nice to have a fresh omelette included in the $16 buffet.

Biggest gripe as reported elsewhere was the parking costs $40+ a day is extortionate !

  • Stayed March 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank huw2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Civic Center (San Francisco)

Property: Holiday Inn Civic Center (San Francisco)
Address: 50 8th St, San Francisco, CA 94103-1409
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #122 of 230 Hotels in San Francisco
Price range (per night): ₹ 10,369 - ₹ 37,042
Hotel Class:3.5 star — Holiday Inn Civic Center (San Francisco) 3.5*
Number of rooms: 388
Official Description (provided by the hotel):
The Holiday Inn Civic Center Hotel is a AAA 3 Diamond, full service hotel located in the San Francisco Performing Arts and Government District. Our hotel location is just steps from City Hall, Orpheum Theater, San Francisco s Opera and Ballet, Davies Symphony Hall and Asian Art Museum. Guests at the Holiday Inn Civic Center Hotel San Francisco will enjoy our complimentary Wireless Internet access throughout the hotel, free HBO, outdoor heated pool and sundeck, fitness center, and on site laundry facilities. Drinks and dining are available at the Jubilee Restaurant/Conversations Lounge. Major Credit Cards are required at check in. Indoor parking offered for $29 per day if driving in from either the San Francisco SFO or Oakland OAK airports or if traveling through the Bay Area and exploring the California Pacific Coast by car. Antique trolley cars provide convenient transportation to nearby Union Square, Chinatown, Moscone Convention Center, Fisherman s Wharf and Pier 39 attractions. Or catch the subway to the AT&T Ballpark, home to the San Francisco Giants baseball. With our 100% customer satisfaction, we look forward to welcoming you to the Holiday Inn Civic Center Hotel. We hope to be your home away from home each and every time you visit the San Francisco Bay Area. ... more   less 
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Also Known As:
Holiday Inn Civic Center (San Francisco) Hotel San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn

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