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“Good hotel in good area, walking distance to Union Square”

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Hotel Carlton, a Joie de Vivre hotel
Ranked #43 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersPlatinum level
Biggleswade, Bedfordshire, England
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Good hotel in good area, walking distance to Union Square”
Reviewed 31 March 2012

My hubbie and I stayed at this hotel in October 2011. We thought it was a good hotel in a good area. It was about 6 blocks from Union Square - well within walking distance! The bathroom was ok, clean but in need of renewing, and the beds were a good size and very clean. The room overlooked I guess the back of the hotel but it wasnt at all noisy.
The free wine hour was great - we gave the two guys a tip and they gave you refills even before you needed them. The music was - erm well - unique to say the least :) But it was different and fun and you get to chat with people you dont know. We didnt use the restaurant because of the price. For breakfast we always used Lori's Diner 500 Sutter street which was great - we even had a dinner in here. I would recommend this hotel as a cheap alternative, but if I go back to San Francisco I will probably stay near Union Square.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank choccieluvva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,725 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (444)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
wakefield
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 March 2012

We had to stay as an alternative. Rooms were small. The picture rail around the room had dust no dirt quarter inch thick. The restaurant was like some sort of grotto. We didn't eat there or rather wouldn't. Only thing going for it there was a great bar next serving great food and good atmosphere if your thinking of using this hotel give it a miss

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dianefox1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam1975, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 30 March 2012
I apologize that the cleanliness of your guestroom was not up to your standard. I will be sure to review your comments with our housekeeping department so they can work to improve. I am glad you enjoyed your visit to Fly bar and other aspects of the lower nob hill neighborhood.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunkirk, IN
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2012

My wife, 7yr old daughter and I stayed here for three nights this past week. Geo and Theo at the front desk were FABULOUS!!!!!! 5 star service from them both. If there bosses read this, PLEASE GIVE THEM A RAISE!!! :-) YES, they were THAT GOOD!!. In fact all the staff were quite helpful. We were greeted from the curbside before even getting out of the car. Free wine happy hour. Nice walking distance to Chinatown, the Square and trollies. All day parking at either hotel or 100 yrds away for a great rate. A little street noises, but hey it is the city! Would stay there again in a SF HEARTBEAT! Thank you GEO & THEO! ~Cain

Room Tip: Talk to GEO or THEO at the front desk!! :)
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  • Stayed March 2012, travelled with family
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Helpful?
3 Thank Cain1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam1975, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 29 March 2012
We are very lucky to have a wonderful staff at Hotel Carlton. I'm glad Gio and Theo made your stay unforgettable. We hope to see you back the next time you visit San Francisco!
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Tennessee
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 March 2012

My husband and I stayed here for 3 nights in July of 2011. When we first got there they couldn't find our reservations, so we had to wait for an hour in the lobby for them to figure it out. The walls betweenthe rooms are super thin and not sound proof. We had to listen to the people in the room nextto us talk and cough all night long It was miserable. The only plus is that it is pretty close to streetcar access, and it is a cute unique hotel.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank TravelsFromTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam1975, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 28 March 2012
I am sorry about the confusion regarding your reservation. I am glad however that you enjoyed the international theme of the hotel as well as the convenient location near Union Square and public transportation. We hope you decide to return to Hotel Carlton the next time you visit San Francisco.
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Chicago, Illinois
Level Contributor
144 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 18 March 2012

We spent four nights at this nice, friendly, clean hotel only a short bus ride from the major shopping and sightseeing sites of San Francisco. No bus we needed was more than 2 blocks from the hotel.
The staff of the hotel was extremely friendly. The free wine each evening from 5:30-6:30 was of good quality. A good opportunity to meet other guests from around the world.
The restaurants within 1/2 mile of the hotel offer good food from many ethnic groups.
An excellent small theater group, Custom Made Theatre, plays at the Gough Street Theater only five blocks from the hotel.

Room Tip: Views from the upper floors are very nice.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pam1975, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review, 28 March 2012
We are delighted you enjoyed your stay at Hotel Carlton, especially our evening wine reception, the proximity to public transportation and the friendly service of our front desk team. We hope to see you back at the hotel the next time you visit San Francisco.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Carlton, a Joie de Vivre hotel

Property: Hotel Carlton, a Joie de Vivre hotel
Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#3 Green Hotel in San Francisco
#36 Family Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Price range (per night): ₹ 12,024 - ₹ 27,086
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
Official Description (provided by the hotel):
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco

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