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“Great food in the hotel, trendy and just a little too......”

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San Francisco Proper Hotel
Ranked #85 of 230 Hotels in San Francisco
Reviewed 8 December 2017

Visited the Proper Hotel in the Tenderloin district of San Francisco the other night at 5:30pm for drinks at the Charmaine's roof top and had dinner in the lobby area later. The food was absolutely delicious the healthy, clean, small servings and just tasty as all get out! I believe it is Villion, even tho we were in the lobby.
The Charmaine was another story, just a hassle to get in because, I believe of the fire code, they have fire pits there which is a little dicey, the view is absolutely tremendous and the whole idea is great except for the fact that they can only have so many people up there at once. Hence, standing in, waiting to go up in the service elevator, as it's an older building, which looks to be kept in tack, so no new elevators, etc.
Service was ok. Seems like everybody was running around to serve everyone, cause the crowd kinda comes at once.
The area is being gentrified so don't be alarmed if it looks dicey.
And across the street, the landmark, old Hibernia Bank, is undergoing a change also.

Did not stay at the hotel, sorry can't report on that.

Stayed: December 2017, travelled with friends
Thank carolkSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMa, General Manager at San Francisco Proper Hotel, responded to this reviewResponded 12 December 2017

Dear carolkSanFrancisco,

Thank you for posting a review on Tripadvisor. I'm glad to hear that you tried out our restaurant Villon as well as our rooftop bar Charmaine's. We very much look forward to welcome you back at our venues or the hotel in the very near future.

Kindest regards,

Lorenz Maurer
General Manager
628.895.2029
lorenz.maurer@properhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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18 - 22 of 62 reviews

Reviewed 6 December 2017

I had one of the best nights of my life at this super chic hotel!!! the service from the moment I checked in to the next day was superior.my room was beautiful and the bed was so comfortable. we started our night at the roof top bar- great drinks and wonderful bar food. had dinner at the main restaurant and ate and had wine pairings with everything!!! the chef came out to say hello and we told him how much we loved his beautiful, tasting food. we asked to speak to the hotel manager Ryan came to say hello- he asked if there was anything he could do for us and we told him our stay has been pure magical.I have stayed in many wonderful places around the world and The Proper hotel is right up there.

Stayed: November 2017, travelled with friends
Review collected in partnership with this hotel
1  Thank ellen d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMa, General Manager at San Francisco Proper Hotel, responded to this reviewResponded 7 December 2017

Dear ellen d,

Thank you so much for taking the time to post a review on Tripadvisor. So great to hear that you had a fabulous stay at the San Francisco Proper. I will make sure to share your very kind words with Ryan as well as the entire team.

I very much look forward to welcome you back very soon.

Kindest regards,

Lorenz Maurer
General Manager
628.895.2029
lorenz.maurer@properhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2017

Had a wonderful time !! All that we did was fabulous !! Charmaine's roof top bar overlooking the city, dinner and breakfast at Villon. Our room was great !! Service was stellar !! Can't wait to return.

Stayed: December 2017, travelled with family
Review collected in partnership with this hotel
1  Thank anle3275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMa, General Manager at San Francisco Proper Hotel, responded to this reviewResponded 6 December 2017

Dear anle3275,

Thank you for taking the time to write a review on Tripadvisor. Fantastic to hear that you were able to enjoy our rooftop bar Charmaine's as well as our restaurant Villon.

Looking forward to welcome you back very soon!

Kindest regards,

Lorenz Maurer
General Manager
628.895.2029
lorenz.maurer@properhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017 via mobile

What a great hotel!
Love the decor, comfy beds and amazing service! Very hip, very trendy!
Brandon the doorman was so incredibly helpful in getting us where we needed to go.
Service is their specialty.

Very impressive hotel!

Stayed: December 2017, travelled with family
Thank heatherw883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMa, General Manager at San Francisco Proper Hotel, responded to this reviewResponded 3 December 2017

Dear heatherw883,

Thank you so much for taking the time to post a review on Tripadvisor. I'm delighted to hear you enjoyed your stay and I will make sure to share your review with Brandon and the entire team.

I can't wait to welcome you back to San Francisco Proper!

Kindest regards,

Lorenz Maurer
General Manager
628.895.2029
lorenz.maurer@properhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017 via mobile

This hotel has a lovely boutique design but don’t stay here if your time is valuable. The smallish rooms are stylish with hardwood floors, although the industrial loft bathroom light is blinding — but maybe that’s the point so you don’t look too closely at yourself in the mirror. Breakfast is also delicious — avocado toast for the hipster crowd. Where this hotel fails is the front desk. Check-out alone took 15 minutes because they didn’t know how to email the bill, and also misread the charges on it. When told of the mistake, the front desk guy bizarrely ran away and left his colleague to cover (who kindly apologized and offered a credit). The same guy also said he couldn’t see my email address on his computer screen — a downside of a dimly lit lobby—and returned to ask his colleague how to email bills which seemed like something he should have been trained on before being trying to check people out. Then they “lost” our package, insisting that no Fed Exes arrived until we showed them tracking information. Also, it takes valet a standard 30 minutes to get your car. If your time is valuable or you have a flight to catch, this is not the place for you.

Stayed: November 2017, travelled on business
Thank Webquackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LorenzMa, General Manager at San Francisco Proper Hotel, responded to this reviewResponded 1 December 2017

Dear Webquackers,

Thank you for taking the time to post a review on Tripadvisor. I'm disappointed to hear that your experience at the Front Desk was not up to par. Providing excellent service is our top priority and we clearly failed to do so. Rest assured that we will make sure that your experience will not be duplicated. Please reach out to me personally at the email below as I would like to follow up with you.

I do hope to be able to welcome you back to San Francisco Proper in the near future.

Kindest regards,

Lorenz Maurer
General Manager
628.895.2029
lorenz.maurer@properhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about San Francisco Proper Hotel

Address: 1100 Market St, San Francisco, CA 94102-3804 (Formerly Renoir Hotel)
Phone Number:
Region: United States > California > San Francisco > Civic Center
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#45 Luxury Hotel in San Francisco
Price Range: ₹ 12,167 - ₹ 46,705 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Proper Hotel 4*
Number of rooms: 131
Official Description (provided by the hotel):
Located in a historic flatiron building in the heart of Market Street, San Francisco Proper Hotel offers a unique urban hotel experience. Offering free WiFi, each noise proof room includes a Proper App, a connection to all the services offered by the hotel concierge. Civic Center BART Station is just 1 minutes’ walk away. Guest rooms at San Francisco Proper Hotel include a 50-inch HDTV with Google Chromecast personal device streaming, boutique linens and cotton kimono robes. Double-layered shades keep each room dark and every room has a safe that fits a 17-inch laptop. Rooms also feature a Bluetooth custom speaker that connects a mobile device and a locally curated minibar with small-batch bottled cocktails. Bathrooms offer a walk-in rain shower and a hairdryer. If guests prefer to dine in, San Francisco Proper Hotel’s in-room dining team can deliver seasonally-driven meals from Chef Franey’s kitchen anytime. ... more   less 
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Also Known As:
Renoir Hotel San Francisco
Renoir San Francisco

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