This is well located close to Union Square, that clicked a lot of boxes - clean, comfortable, quiet, efficient service. We were given a corner room on the 16th floor. The room was a little smaller than others in the hotel, but with the advantage of a fantastic view up Nob Hill. The room itself was not spacious but perfectly adequate for a couple of nights.
I did have a few irritations ... in 2012 I was really shocked to be charged for WiFi - and at $16 a day its not that far off what I pay for 1 month at home! I'd also expect access to the gym to be complimentary - instead we were charged $20 per room for access. The gym itself was pretty well equipped for a hotel. The pool was big, but very disappointing as it was so shallow as to be unusable for a third of its length.
Finally, the area does attract its fair share of interesting characters at night - something that did make us feel a little uncomfortable when walking back in the evening, although not to the point of feeling threatened. Its a real disappointment that one of the doors to the hotel is closed in at night, and the other (side) entrance was locked on a key card without a member of staff at the door itself. On one night I was "tailgated" by a homeless person who then caused some mischief in Reception. A member of staff at the door would have avoided this.
All in all a very good value hotel - a similar quality to the W but significantly less expensive.
- Official Description (provided by the hotel):
- Retreat to Hotel Nikko in San Francisco, where personalized service meets cutting-edge style. Our hotel is set in the heart of the city, just steps from Union Square shops and restaurants, making it the ideal destination for both business and leisure travel. Our four-diamond rated property features 532 guest rooms and 22 suites, each with pillow-top beds, high-speed internet, and a wealth of modern amenities. ... more less
- Reservation Options:
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- Also Known As:
- Nikko San Francisco
- San Francisco Nikko
- Nikko Hotel San Francisco