We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“dungeon”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Orchard Garden Hotel
Ranked #23 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Reviewed 28 July 2012

Clean, friendly staff, housekeeping staff do not speak english. Close to cable cars and China town. The rooms were very tiny, tiny. We ordered a junior suite. for 2 adults and 1- 10 year old. The 10 year old had to sleep on a pull out tiny bed. they offered a cot, But we declined. I wasn't happy with paying over $400 a night and using a cot to sleep in. Besides, if we put in a cot, as there would not have been room to walk around beds. The room was like a dungeon, no light coming from windows facing walls, and even after turning on all the lights, stll could not read the newspaper. No desk to place laptop, just the counter below the t.v. and no chair.
Asked for another room and was givin a smaller room, but it had alot more light from windows facing Bush Street, and it had a chair to use the countertop. I put a pillow on the chair so I could reach the laptop. They still charged us full price for the junior suite. Would I stay there again or recommend to friends? No Way! not at that price. We stayed at the Upper west side in New York City, for just little over $300 a night and it had a kitchenette and one bedroom suite, In August of 2011

Room Tip: ask for a room with good windows and a desk
  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kalime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,484)
There are newer reviews for Orchard Garden Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

757 - 761 of 1,484 reviews

Reviewed 28 July 2012

I stayed with teenagers and the location was wonderful! Right next to the gate to Chinatown! Two blocks down the hill from the Powell Mason Cable Car! Close to shopping!
The hotel is elegant. Non Smoking everywhere is wonderful! Rooftop little area to sit outside. Decor is nice. Very "green" hotel. The staff at the checking was wonderful and suggested for teen boys a casual pizza place: Vito's down the street. A tiny place with terrific pizza and Italian food, a local favorite. The hotel is in an area with many French restaurants and places nearby. Turndown service is a wonderful touch. They even plant a tree for every tripadvisor rating! How cool is that?
We found this hotel by chance and I am hoping to return again! I really recommend it. There is a small cardio room. I wish it had a pool but we did so much in the city we never had down time!

Room Tip: We had a room overlooking the street. It was fine. We were told it was an upgrade with a little more...
  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Storrs2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 31 July 2012

Thank you so much for taking the time to write a review, it’s always so nice to hear what our guests think of us. In you review you highlighted some of the things that we are so proud of, like our newly planted roof top garden and green ethos, we are so happy that you got to enjoy them. The part I love most about the turndown service is the chocolate, hope you liked it too. Just to let you know that we planted 151 trees from all the comments we received on Tripadvisor from the last Qtr. for The Orchard Garden Hotel and our sister hotel, The Orchard Hotel. We hope to do just as well, if not better current this quarter. I will be sure to pass on your kind comments to our staff. Once again thank you for you kind comments and we look forward to welcoming you back soon.

Kindest Regards
Thomas Loughlin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2012

Clean,tidy friendly staff,cleaners are all Asian and can barely speak English but still friendly. Street noise is normal for a big city, cable cars stop at 12 pm. Close to a very nice Italian restaurant and 10 min walk to union square.Clean coin laundry two minute walk up the street. Mini bar had enough food and drink to feed a small family.
Highly recommend.

Room Tip: Book room on Bush street it's quieter
  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chainsawversustree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2012

Staff were very helpful and lovely rooms. Only disappointment was the dining area although it was beautifully decorated it lacked soul when we were there it was mostly empty we think hotel needs to put this space to better or different use apart from this we very much enjoyed our stay

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 31 July 2012

Firstly, thank you for taking the time to write a review on our hotel. We are so happy that you enjoyed your stay with us. I am sorry to hear that you were disappointed with our dining area but I am pleased to let you know that we are in the process of addressing this. We have recently brought on a new head chef and we are going to see some exciting changes for our restaurant. I will be sure to pass on you lovely comments to our staff. Once again thank you so much for writing your review and we hope to see you back soon.

Kind Regards
Thomas Loughlin
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2012

You need to stop searching for hotels on tripadvisor and just pick this one. I tagged along on my husband's buisness trip and explored the city while he was busy and this hotel was the perfect starting point. Close to everything. Literally right next to the China Gate and a few blocks from everywhere you want to be in the city. Union Square, China Town, North Beach, and the cable cars. Fisherman's Wharf is a short-cable car ride away. The room is a good-sized for San Francisco (we had a king-sized room) and very comfortable. I never heard any other guests either above me or below me. The bed was very comfortable and the "green" certification did not mean less comfortable. The housekeeping staff also did such a great job!!!We did not use room service. We used the restaurant for bkfast it was the only not so great part of the hotel. But there are so many great restaurants within steps of the hotel so not really an issue. The rooftop garden is sweet and nice because our room didn't have a view and I like going up there. We stayed for 6 days and would stay there again.

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MaryG2106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quinn M, Front Office Manager at Orchard Garden Hotel, responded to this reviewResponded 31 July 2012

Thank you so much for your kind comments. In your review you touch upon some of the great things that make us stand out from all the rest and of course we are very proud of them. Firstly I just wanted to say how much I love your first line ‘You need to stop searching for hotels on tripadvisor and just pick this one’. It makes all our hard work worthwhile when we hear comments like that. I also liked how you said ’the "green" certification did not mean less comfortable’. We have worked really hard to prove that being green does not impact on the quality of our room.

I am sorry to hear that our Dining room was not up to scratch, but we are in the process of addressing that. We have just brought on a new head chef and will be rolling out some exciting changes very soon … so just watch this space. I will be more than happy to pass on your kinds comments to our staff and we look forward to seeing you back soon.

Kind regards
Thomas Loughlin
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
The Orchard Hotel
The Orchard Hotel
#13 of 229 in San Francisco
2,821 reviews
Financial District
Galleria Park Hotel
Galleria Park Hotel
#26 of 229 in San Francisco
2,096 reviews
Nob Hill
The Scarlet Huntington
The Scarlet Huntington
#10 of 229 in San Francisco
1,395 reviews
Show Prices
Show Prices
Show Prices
Union Square
Taj Campton Place
Taj Campton Place
#5 of 229 in San Francisco
1,229 reviews
Financial District
Omni San Francisco Hotel
Omni San Francisco Hotel
#3 of 229 in San Francisco
5,312 reviews
SoMa
Hotel Zetta San Francisco
Hotel Zetta San Francisco
#31 of 229 in San Francisco
873 reviews
Show Prices
Show Prices
Show Prices

Been to Orchard Garden Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Orchard Garden Hotel

Address: 466 Bush St, San Francisco, CA 94108-3731
Phone Number:
Region: United States > California > San Francisco > Chinatown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#16 Luxury Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
Price Range: ₹ 13,950 - ₹ 36,770 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, Expedia and Hotels.com so you can book your Orchard Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing