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Omni San Francisco Hotel
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Reviews (5,648)
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4,217
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4,196 - 4,201 of 5,648 reviews
Reviewed 2 May 2012

Sure, there are plenty of beautiful hotels in this city but the Omni is not only beautiful, clean and comfortable but, hands down, has the best customer service I've ever received at any hotel in San Francisco. Everyone from the doorman to the Front Desk staff and the cleaning staff gave superior service. That makes all the difference to me. I needed 2 double beds instead of the 1 king bed I had reserved. No problem (and no charge). Extra pillows? Sure. But the best thing is their rewards program. Free in room wi-fi and coffee delivered to your room every morning. Sold. It's a great area, a few blocks from EVERYTHING. Oh, and sign up for their email offers because I got a great rate at this one and at their New York City hotel.

  • Stayed: April 2012, travelled with friends
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Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2012

Great hotel, with quality service. Nice steak restaurant which is definitely worth a visit. About 10 min walk from centre of town and two mins into business district. Highly recomend this hotel. Whatever you do when staying at this hotel, ask for Paul at concierge. One of the most helpful guys I've ever come across in a hotel. Would go back just on the basis of Paul's assistance throughout our stay!

  • Stayed: December 2011, travelled as a couple
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Thank huxmeister2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2012

Stayed one night at this hotel and was impressed with the service. The rooms are very comfortable, quite and clean but what makes the difference was the service.
Arrived early for check in at around 10:30AM but they had a room ready for us. The concierge was very helpful and the porter did an outstanding job in sorting a minor issue. Well done to the manager which really has a great team.

  • Stayed: April 2012, travelled as a couple
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Thank Steven09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2012

Superior service - all of the employees from the front desk to the doormen went above and beyond to make sure that our stay was perfect. Highly recommend Waterbar for dinner (overlooking the Bay Bridge) and if you are lucky enough to be there on a Saturday morning, take a quick walk to the Ferry Building for the market. We will surely stay here again.

  • Stayed: April 2012, travelled as a couple
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1  Thank Januarybride01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2012

From the front of house staff, to bellboys, maids, drivers.. they're all accommodating, polite, friendly and BEST OF ALL, the hotel doesn't feel as much as a hotel like the big chains. For that very reason, I love the Omni SF.

I stayed there for 9 nights for work and pleasure in April, and was not disappointed.

It's reasonably accessable, but there is a little walk to Market St if all you want to do is shop 24/7.

Sign up for their guest program for free wifi. Also make sure of the ciders or teas near the front reception to satisfy your parched mouth when you return from your day out.

When I'm back in SF, this will be my hotel of choice without a doubt. Hopefully, this will be urs too.

  • Stayed: April 2012, travelled on business
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1  Thank drif99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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