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“Very Friendly Staff”

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Guam Reef & Olive Spa Resort
Ranked #3 of 20 Hotels in Tumon
Certificate of Excellence
A TripAdvisor Member
“Very Friendly Staff”
Reviewed 5 June 2006

The hotel staff were very accomodating and friendly. They had good food and a wonderful view of the ocean. Check-in was quick and hassle-free. The rooms were well kept. The view from my room was just incredible. The next time I go to Guam, I will not have second thoughts checking in this hotel again.

  • Stayed May 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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807 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
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English first
Indiana
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 November 2005

We arrived a the hotel and the doorman was a taxi driver. The hotel staff was rude at the desk and wanted us to sign our bill even though a price was not listed for how much we were signing for! They didn't even have an automatic credit card macine but one of those old time ones where you lay the carbon copy paper over the plastic/metal hand held thing and move the hadle left and right! We got to our room and it was dirty, make up on the towels, our shower head would not face staright but towards the side of the shower so you had to hold it and try to shower. The air conditioning was a loud unit and overall the place sucked! I couldn't wait to get check out and felt like I needed a shower when leaving. The pool is not nearly as nice as it looks on their website. No beach, you have to go down lots of stairs as its high up and then you get to the bottom of the stairs and you must walk to have room to sit on the beach! We asked for a close steak place, they told us there was not one, they obviously wanted us to ride in their taxis as Outback we found out was less than a 2 minute walk. The hotel is located next to several strip clubs. Pay 20 more bucks a night and stay in Paradise at the Hyatt Regency as we did after day one. I promise that place is amazing!

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16 Thank vacation101Indiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Guam Reef & Olive Spa Resort

Property: Guam Reef & Olive Spa Resort
Address: 1317 Pale San Vitores Rd, Tumon, Guam 96913-4210, Mariana Islands (Formerly Guam Reef Hotel)
Region: Mariana Islands > Guam > Tumon
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Tumon
#2 Luxury Hotel in Tumon
#3 On the Beach Hotel in Tumon
#6 Family Hotel in Tumon
Price range (per night): ₹ 11,029 - ₹ 23,680
Hotel Class:4 star — Guam Reef & Olive Spa Resort 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Guam Reef Tumon
Hotel Guam Reef
Guam Reef & Olive Spa Resort Tumon

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