We are Marriott time share owners (Hilton Head & Points) and have visited Maui once on a cruise so this was our first time staying on Maui. Prior to this stay we spent a week at Ko Olina in Oahu so some of our review points are in comparison to our experience at Ko Olina.
Overall we really enjoyed our stay. Being owners we had to reset our expectations on the time share as we were staying in the legacy hotel towers that have been converted to time share units. We had a 2 bedroom garden view. The pros of the converted hotel rooms included 3 full balconies, 3 full bathrooms (typical hotel bathroom, clean and decent space, but not like typical time share you would have 2 bathrooms one being fairly luxurious) and "most" of a kitchen. One room was a lockoff room with mini fridge, microwave, coffee pot. Then the living room had a small kitchen that included a fairly large refrigerator, dishwasher, sink, toaster, coffee pot, microwave and all cooking tools you could use in a community kitchen if you chose. It was enough- we gave up a stove and laundry- quite frankly two things we didn't feel like doing anyway. The pro to this was however when we did have to do laundry we just went to the laundry room- free, right off the pool, enough machines and larger than what you usually have in the...We are Marriott time share owners (Hilton Head & Points) and have visited Maui once on a cruise so this was our first time staying on Maui. Prior to this stay we spent a week at Ko Olina in Oahu so some of our review points are in comparison to our experience at Ko Olina.
Overall we really enjoyed our stay. Being owners we had to reset our expectations on the time share as we were staying in the legacy hotel towers that have been converted to time share units. We had a 2 bedroom garden view. The pros of the converted hotel rooms included 3 full balconies, 3 full bathrooms (typical hotel bathroom, clean and decent space, but not like typical time share you would have 2 bathrooms one being fairly luxurious) and "most" of a kitchen. One room was a lockoff room with mini fridge, microwave, coffee pot. Then the living room had a small kitchen that included a fairly large refrigerator, dishwasher, sink, toaster, coffee pot, microwave and all cooking tools you could use in a community kitchen if you chose. It was enough- we gave up a stove and laundry- quite frankly two things we didn't feel like doing anyway. The pro to this was however when we did have to do laundry we just went to the laundry room- free, right off the pool, enough machines and larger than what you usually have in the rooms.
The resort is HUGE- very spread out from the legacy hotel rooms and then with newer time share buildings on either side. I really enjoyed the beach walk- in particular getting pool chairs along the beach walk to enjoy the beautiful view, great sunsets and people watching. We even sat at the tables outside the local Starbucks one evening to enjoy takeout while watching the sunset. I enjoyed the beachwalk and close proximity to other beaches, shopping at Whalers Village and just looking around.
I was pleasantly surprised with the ability to get pool chairs. Security here made an effort to be fair- even if you came down early to get your chair they only let you hold one extra chair until others in your party arrived. It was fair. On days we chose to explore beaches we never had an issue finding a place to drop our stuff later in the day.
Bell staff was SUPER friendly and helpful on check in and check out.
A few nit picky items that we found frustrating:
-Water stations tough to find- there was one in the lobby - would have been nice to have in the pool area too
-There are no free chairs for the beaches-- that's disappointing- Ko Olina has free chairs and then you rent if you want an umbrella or cabana. Plus Marriott drew the short straw on this row of beaches for their beach in particular- it's small and rocky but it's a very short walk to other beaches you can sit at (we bought chairs at a Walmart to use for the week and gave them away the next week - check Facebook!)
-The Marriott key bracelets that we bought did not work at this hotel. They offered to reprogram them but then they likely would not work at our home resort so we chose not to. I got really used to wearing the bracelet in Ko Olina versus carrying a key card.
-Other Marriotts give you one bracelet to wear for the week- this location makes you go to the pool hut every day to get a new one and new color- it was a little annoying but they really didn't bother you if you didn't get a new bracelet unless you tried to use the slide or something.
-Rentals at the beach (not owned by Marriott) for things like surfboards etc, the worker Jasmine was extremely rude so we didn't spend any money there.
Overall this experience was very different than Ko Olina- things were "hopping" a bit more and we just really enjoyed the week.
Some things we did while there:
-Walked up the path to spend a few hours at Black Rock Beach , nice snorkeling and ability to cliff dive in the ocean
-Walked around Whalers Village
-Dinner in Lahaina and breakfast another day
-Snorkeling at Honalua Bay- beautiful but go early
-Kapaulua Beach -eh. Probably would not do again but kind of nice to look around the beach walk
-Trip down to Waielea area to do the beach walk and see Grand Wailea (beautiful)
-Sunset at Haleakala - be prepared for 2 hour drive there and back if you do this
-Dinner at Mama's Fish House-- very nice dinner but be prepared VERY expensive. Absolutely delicious, great ambiance & service but a one and done given how expensive it was
Stores in general were very reasonably priced for groceries.More
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