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Reviewed 10 November 2022

We booked a Hotel Room Deluxe, and were situated in the Coconut building. The room was a good size with a loft for our bedroom, it wasn't new & modern but decorated with all things Hawaiian which added to the vacation charm. We liked that there was a bigger bathroom downstairs as well as an ensuite.
There was a full kitchen with a very large fridge, microwave, oven and cooktop, as well as a full sized dining table. The Hawaiian keepsakes on show (locked in cabinets) added a nice touch.
The room was very clean and there was ample towels for our stay. While there was no daily maid service, we did receive a mid stay clean as we were there for 6 nights. We had a view of the small pool, but used the bigger pool as it was closer to the beach and the cafe.
We also ate breakfast at Castaway Cafe and dined there for dinner one night and were very happy with the food and service.
There was very high speed internet available in the room (which really impressed me) and Netflix was available to watch on the TV. The room also had an assortment of books to read, great for those that like to chill with a book.
There are two pools on-site, a bigger one near the beach and cafe, and a smaller one further away from the beach. The beach area has cabanas available to hire and is a lovely spot, which wasn't too busy. The water was divine and warm, just like it should be in paradise!
The location of the villas is a 10 minute drive north of Lahaina, so its very close to go and get a meal (provided you have a car). There is also an on-site laundry available with ample washing machines and dryers and a vending machine.
We found the reception staff to be most helpful and we made many wonderful memories from our stay! Thank you

Room tip: Upgrade to a deluxe room
Date of stay: October 2022
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Thank shelley2320
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 November 2022

Everything was ok until we found a roach in our room. That really ruined the experience for us. With that being said, this property had the best beach because it was so quiet. The other properties up and down the beach were absolutely packed but this hotel’s beach was super quiet. It was amazing. The restaurant was bad though and the food was super overpriced. Also, the concierge gave us really bad advice as far as activities to do. We should have trusted our own online research.

Date of stay: August 2022
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Review collected in partnership with this hotel
Thank 804lizb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dedicated Management, Owner at Maui Kaanapali Villas, responded to this reviewResponded 15 November 2022

Aloha 804lizb,

Our sincere apologies for the shortcomings that caused your stay to be anything but great. We take pride in providing guests with clean and comfortable accommodations, and we’re sorry this wasn’t your experience. The matters you’ve described greatly concern us, and we’ll be looking into them promptly. Thank you for the honest feedback. It has been noted and will be sent to our team.

With Aloha,

Keishelle Barroga
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2022

We splurged on an oceanfront room for our Maui holiday. We arrived very late Sunday night. We were surprised to find that our expensive second floor room did not have an elevator! Luckily a maintenance worker came by to help us with our bags. The rooms were spacious and the view from our balcony was exceptional. The rooms themselves were dated and could use upgrading. Especially the bathroom. The sink drains were slow and the shower needs to be a walk in. Towards the end of our stay we noticed a water leak in the kitchen area. It turned out to be an air conditioner leak. The maintenance person patched the leak but said it was a major issue that had to be addressed. The staff was very nice and helpful especially the concierge ladies.

Date of stay: October 2022
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Review collected in partnership with this hotel
Thank FrankZeleznik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 November 2022

My favorite resort on Maui. Perfect for family and friends to be together. Relaxing, yet all the luxury of the big resorts. No better beach on the planet. I own a home here, but rented several units for a family reunion. It was amazing.

Date of stay: October 2022
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Review collected in partnership with this hotel
Thank bdiddy2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 November 2022

50th birthday trip with my best friend my bucket list finally happened and it was wonderful the security was always around , front desk and planner were so seeet and helpful the cafe was fabulous the food and the drinks

Date of stay: October 2022
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Review collected in partnership with this hotel
Thank texargal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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